Brian Mosley

• Assisted in developing security plans for special events and occasions.

•Responded quickly to emergency situations by calling law enforcement officials or medical personnel as required, while maintaining calm composure and mindset.

•Conflict management and resolution, documenting every step of the conflict, accessing cctv footage, and making a thorough report/narrative for the right authorities.

•Supervised Team and provided guidance when needed, teaching rules and regulations, while also uplifting moral when needed

•Monitoring daily operations and providing oversight and supervision of ramp agent staff, ensuring that all safety and security protocols is followed in compliance with FAA regulations and company policies.

• Assignment duties to staff according to their individual skill sets, while conducting performance reviews to access employee productivity and compliance with standard.

•Making sure all employees uplift security procedures and standards when it comes to badging access, locking up, and scanning.

•Maintain accurate records, statistics, while making detailed reports with delays, weather conditions, mechanical issues, or staffing.