Summary
Overview
Work History
Education
Skills
Timeline
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Brian Mullaney

Santee,CA

Summary

Retail professional with career expertise running high-volume multi-unit stores while leading and developing large teams who consistently exceed sales and profit goals. Adept at managing daily operations, driving sales, controlling costs, ensuring compliance, providing impeccable customer service, and executing corporate initiatives. Career examples of serving as interim district manager with oversight for multiple stores within region.

Overview

10
10
years of professional experience

Work History

Operations Manager

Michaels
11.2022 - 03.2024
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.

Store Manager

Dollar Tree
01.2019 - 10.2022
  • Manage daily operations for high-volume dollar store exceeding $2.5M in annual revenue
  • Lead and develop team of managers and sales associates who consistently exceed aggressive sales, profit, and inventory goals by 12%
  • Ensure stores are properly merchandised to maximize sales while providing exceptional customer service
  • Own financial responsibilities including P&L duties encompassing sales, cost controls, inventory shrink, compliance, and waste
  • Foster safe store environment while educating employees on safety policies and procedures.

Store Manager

Kiehl's/LBS (L'Oréal)
01.2014 - 01.2019
  • Facilitated daily store operations for luxury beauty store
  • Impacted total store operations with oversight for merchandising, pricing, customer service, staffing, and compliance
  • Promoted to higher-volume store within six months due to superior store performance and turnaround
  • Delivered double-digit sales increases ($1M+ in annual revenue) within first two years of tenure via improved employee training and increased customer service focus
  • Trained attendees in skin care at 2018/2019 L'Oréal annual retail manager training seminars.

Education

Some College (No Degree) - Theater Arts

Los Angeles City College Theatre Academy
Los Angeles, CA

Skills

  • Retail Sales
  • Multi-Unit Management
  • Team Development/Leadership
  • Business Acumen
  • P&L Management
  • Merchandising
  • Exceeding Sales/Profit Goals
  • Inventory Management
  • Cost Controls
  • Problem Solving/Resolution
  • Shrink
  • Retail Pro

Timeline

Operations Manager

Michaels
11.2022 - 03.2024

Store Manager

Dollar Tree
01.2019 - 10.2022

Store Manager

Kiehl's/LBS (L'Oréal)
01.2014 - 01.2019

Some College (No Degree) - Theater Arts

Los Angeles City College Theatre Academy

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Brian Mullaney