To obtain a challenging leadership position where I can utilize proven management, communication and analytical skills to contribute to the continued growth and success of the organization
Overview
23
23
years of professional experience
Work History
Vice President – Issuer Services
American Stock Transfer And Trust LLC
06.2022 - 05.2024
Led cross-functional teams for successful completion of regulatory year end tax reporting, resulting in increased efficiency and client satisfaction.
Managed and approved delivery of funds to the Internal Revenue Service on a daily basis.
Cultivated relationships with key clients to promote collaboration and long-term success.
Demonstrated proficient leadership skills to motivate employees and build competent teams.
Trust Administrator: Special Purpose Acquisition Companies (SPAC)
CONTINENTAL STOCK TRANSFER & TRUST COMPANY
09.2020 - 03.2022
Prepared and analyzed information for clients
Researched and remedied client inquiries and issues
Participated in all aspects of trust account openings, maintenance, and closings.
Director: Abandoned Property
BROADRIDGE
11.2015 - 02.2020
Managed the combined organization's outsourced state unclaimed property reporting service consisting of twenty plus employees, throughout the reporting process
Lead manager responsible for establishment, oversight, and implementation of plans designed to minimize risk and client exposure and maintaining business continuity
Collaborated with senior management team to execute quickly on project deliverables
Accountable for pre and post-merger operational reorganization and owner location program
Supervised team handling abandoned property inquiries from State representatives, communications, and integration concerns to ensure all stakeholders effectively driven to meet goals.
Accurately and efficiently identified eligible holders for unclaimed property reporting cycles within reporting deadlines
Responsible for managing the reportable property from clients, delivering proper funding and unclaimed property reports to each state to maintain abandoned property reporting compliance
Supervised team responsible for interface with state Unclaimed Property Administrators, State Treasurers' offices, and third-party auditors for all client unclaimed property reporting, securities and cash remittances, and compliance matters
Successfully managed various General Ledger clients, involving all aspects of reporting to the State agencies
Developed policies and procedures conforming to state unclaimed property laws and regulations to minimize risk and prevent future liability and penalty and interest assessments, and responsible for compliance management and audit support for all clients
Mentored, coached, and trained team members in unclaimed property processing and shareholder location services.
Education
Skills
Team Leadership
Relationship Building
Decision-Making
Complex Problem-Solving
Client Relationship Building
Operations Management
Customer Service
Documentation And Reporting
Timeline
Vice President – Issuer Services
American Stock Transfer And Trust LLC
06.2022 - 05.2024
Trust Administrator: Special Purpose Acquisition Companies (SPAC)
Customer Service Representative II at American Stock and Transfer/Trust CompanyCustomer Service Representative II at American Stock and Transfer/Trust Company
Operations Specialist (Cash Settlement) at AMERICAN STOCK TRANSFER / EQUINITIOperations Specialist (Cash Settlement) at AMERICAN STOCK TRANSFER / EQUINITI