Brian Murphy
Somerset,MA
Overview
15
15
years of professional experience
Work History
Individual Support Worker
People Incorporated
Fall River, MA
12.2019 - Current
- Recorded client status progress and challenges in logbooks and reports.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Served as an advocate for clients' rights within the facility.
- Supported bathing, dressing and personal care needs.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Maintained accurate records of client progress, treatment plans, and any incidents that occurred during shifts.
- Contributed to case reviews of client status and progress.
- Transported clients to appointments and recreational outings.
- Improved patient outlook and daily living through compassionate care.
- Provided emotional support to clients who were feeling overwhelmed or anxious about their health condition or life circumstances.
Retail Sales Associate
Spencer's Gifts
Taunton, MA
10.2018 - 11.2019
- Promoted special offers and discounts to encourage additional purchases.
- Ticketed, arranged and displayed merchandise to promote sales.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Retail Worker
Target
Taunton, MA
10.2016 - 11.2019
- Provided training and support to new staff members.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Sales Associate
Staples
Taunton, MA
08.2014 - 08.2017
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Greeted customers and provided exceptional customer service.
- Prepared merchandise for purchase or rental.
- Handled returns and exchanges according to company policies.
- Answered incoming telephone calls to provide store, products and services information.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Grocery Team Member
Market Basket
Taunton, MA
02.2010 - 08.2014
- Answered customer inquiries regarding product features, pricing, and availability.
- Organized backroom stock areas for efficient retrieval of products during order fulfillment process.
- Unloaded trucks of incoming merchandise onto sales floor safely and efficiently.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Education
Master of Science - Psychology
Southern New Hampshire University
Hooksett, NH10-2024
Bachelor of Science - Psychology
Southern New Hampshire University
Hooksett, NH04-2023
Associate of Science - Psychology
Bristol Community College
Fall River, MA04-2021
Skills
- Client advocacy
- Case management
- Behavioral assessment
- Report writing
- Data analysis
- Crisis intervention
References
References available upon request.
Timeline
Individual Support Worker
People Incorporated
12.2019 - Current
Retail Sales Associate
Spencer's Gifts
10.2018 - 11.2019
Retail Worker
Target
10.2016 - 11.2019
Sales Associate
Staples
08.2014 - 08.2017
Grocery Team Member
Market Basket
02.2010 - 08.2014
Master of Science - Psychology
Southern New Hampshire University
Bachelor of Science - Psychology
Southern New Hampshire University
Associate of Science - Psychology
Bristol Community College