Seasoned Health System Pharmacy Executive with 14 years of leadership experience including prior experience in supply chain management. Progressive experience marked by continuous contributions above and beyond requirements and growth in new and challenging areas.
Overview
28
28
years of professional experience
6
6
Certifications
Work History
System Director of Pharmacy
Care New England
7 2020 - Current
Assumed oversight for pharmacy operations at Kent Hospital, Butler Hospital and Women and Infants Hospital
Managed $50 million drug budget for three hospitals and 4 affiliated infusion centers
Implemented numerous cost savings initiatives including biosimilar optimization, WAC reduction, NDC optimization and direct order 340B accounts for all infusion centers
Served as system lead for pharmacy GPO contracting in NPC Pharmacy Operations group under Vizient
Assisted with initiation of a retail and specialty pharmacy and with efforts to increase prescription capture
Led efforts to open renovated USP 800/797 compliant clean rooms at Kent Hospital and Women and Infants Hospital and compliant segregated compounding area at Butler Hospital
Implemented Dose Edge IV Room workflow software
Oversaw Pyxis ES upgrade system wide
Led efforts to establish pharmacy operations at COVID-19 Field Hospital and monoclonal antibody infusion clinic
Served on Kent Value Analysis Committee
Oversaw COVID-19 vaccination efforts
Served as preceptor for multiple APPE Pharmacy students and PGY1 Pharmacy residents annually
Chaired 2 statewide pharmacy leadership groups for Hospital Association of Rhode Island
Created and led 3 Drug Diversion Oversight committees in accordance with ASHP guidelines and implemented advanced analytics platform Protenus.
Oversaw several successful Joint Commission pharmacy surveys.
Mentored and developed several new leaders.
Served as Administrator on Call for Kent Hospital.
Hospital Pharmacy Board Member
Rhode Island Department Of Health
05.2018 - Current
Appointed to serve as board member by Governor Gina Raimondo
Represented hospital pharmacy practice setting
Attended monthly board meetings
Served on disciplinary committee
Led efforts to update sterile compounding regulations
Assisted with update of questions for pharmacy law exam
Director of Pharmacy
Kent Hospital
01.2018 - 07.2020
Served as Director of Pharmacy for 360 bed teaching hospital
Implemented many initiatives to improve patient safety and regulatory compliance
Coordinated efforts to build USP 797/800 compliant clean room
Led efforts to expand pharmacist services by opening pharmacist run anticoagulation clinic, Anti-arrhythmic clinic, Cardiology Pharmacist specialist and a Transition of Care Pharmacist specialist
Oversaw $18 million drug budget
Led pharmacy efforts to acquire and onboard independent oncology practice
Oversaw successful Joint Commission survey with no findings in 2019
Served as preceptor for multiple APPE Pharmacy students and PGY1 Pharmacy residents annually.
Per-Diem Pharmacist
South County Hospital
07.2009 - 06.2020
Per-Diem Pharmacist
Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
Advised physicians on how to properly dose medications.
Director of Pharmacy and Supply Chain Management
Lawrence and Memorial Healthcare/ Yale New Haven Health
10.2015 - 01.2018
Assumed leadership for pharmacy departments at Lawrence and Memorial Hospital and Westerly Hospital while retaining duties as Director of Supply Chain
Transitioned out of Supply Chain in February 2017
Instituted numerous policies to improve regulatory compliance focusing on improved controlled substance management in pharmacy and inpatient care areas though improved documentation, and enforcement of policies through enhanced auditing
Implemented anesthesia auditing process
Revised and enforced policies regarding clean room USP 797 standards
Recruited new Procurement Manager, Clinical Manager and Operations Manager positions at both hospitals
Led efforts to integrate department into Yale New Haven Health in calendar year leading up to 9/8/16 affiliation date, which included standardization of many policies, procedures, drug protocols, and drug formulary for both hospitals
Successfully merged Pharmacy and Therapeutics Committees at Westerly and Lawrence and Memorial
Oversaw construction of USP 800 compliant clean room at free standing cancer center in Waterford
Oversaw successful effort to convert to Epic medical record in January 2017
Optimized inventory by streamlining formulary, reduce duplicative inventory locations, and optimizing inventory in automation systems resulting in more than $700,000 reduction in inventory
Led efforts to apply for and receive 340B DSH designation
Once approved led efforts to implement Macrohelix Split Billing software to ensure compliance with 340B regulations resulting in annual savings of $8.5 million
Work with Yale New Haven Health to set up several contract pharmacy relationships
Led efforts to establish pharmacist run anticoagulation clinic at Waterford cancer center in July 2017
Converted pharmacy wholesaler business to McKesson resulting in over $150,000 in annual savings
Led initiative to institute daily pharmacy leadership rounds on patient care areas to quickly identify and solve problems
Oversaw efforts to maintain and strengthen pharmacy led medication history programs at both hospitals, resulting in greater than 90% of admitted patients having pharmacy performed medication history within 24 hours of admission
Led efforts to identify needed workflow changes to pharmacy automation equipment and negotiated contract to convert to Pyxis ES system from central pharmacy robot based distribution model
Obtained training in High Reliability Organization principles and ensured that all staff were trained
Led twice daily safety huddles in pharmacy department
Participated in Institution Review Board committee
Directed efforts change insulin dispensing from patient specific vial to common vial resulting in annual savings of $150,000
Oversaw successful Joint Commission survey in April 2016 with minimal findings
Advocated for increased use of system specialty pharmacy and drove increased market share
Initiated use of patient assistance programs for high cost infused medications
Collaborated with clinical manager and staff to increase number of documented interventions
Instituted daily recognition of pharmacist work by reporting “Intervention of Day”
Developed and updated monthly department “Vision Board” with 8 key metrics of department performance visible to staff and senior leadership
Nominated to serve as Administrator on Call to handle all hospital issues on weekend rotation
Attended Re-Igniting Spirit of Caring Training.
Director of Supply Chain Management
Lawrence and Memorial Healthcare
08.2014 - 10.2015
Oversaw purchasing, supply distribution, strategic sourcing, value analysis, couriers, and mail room activities for two hospital system which includes off site surgery center/ED and free-standing community cancer center
Led cost saving contract negotiations for total joint arthroplasty implants, spinal implants, pacemakers, contrast media, bone/tissue implants, office supplies, cardiac and peripheral stents, biomedical engineering equipment contracts, custom surgical packs, among others as part of Clinical Sustainability Initiative resulting in more than $2 million in cost savings
Led efforts to extend request for proposal for group purchasing organization, leading to new contract with VHA/Novation, and led efforts to convert contracts and products
Oversaw Value Analysis Committee which evaluates and implements new products and cost savings initiatives in general medical/surgical supplies
Started Surgical Value Analysis Committee and Cath/IR Value Analysis Committees which evaluates and implements new products in OR and Cardiac Catheterization and Interventional Radiology spaces respectively
Oversaw efforts to benchmark supply and implant spend to ensure competitive pricing
Co-chaired Capital Budget Committee and participated in negotiations for many large dollar capital items and construction projects.
Director of Pharmacy
The Westerly Hospital/Cardinal Health
01.2010 - 08.2014
Worked as outsourced Director through Cardinal Health January 2010-October 2012, then transitioned to hospital employment
Oversaw all aspects of pharmacy and anticoagulation clinic operation including financial, clinical, operational, human resources, quality assurance and regulatory
Led Pharmacy and Therapeutics Committee and Medication Safety Committee
Participated in numerous clinical and operational committees
Implemented decentralized staffing model with pharmacist rounding on inpatient areas
Developed quality assurance protocol and Pyxis inventory list for North Stonington Health Center
Led efforts to optimize pharmacy inventory in main pharmacy and automated dispensing cabinets
Revised purchasing practices using max-min system
Implemented new practices on returns including earlier removal of outdated products and more frequent on-site pickup by reverse distributor
Put into place numerous quality assurance practices to detect and prevent drug diversion, both in pharmacy and in-patient care areas
Implemented Controlled Substance Ordering System (CSOS) for electronic ordering of Schedule II drugs
Led pharmacy through three successful DNV Medication Management Surveys with only minor findings
Worked with nursing administration to develop plan to create hybrid drug distribution system as part of Patient and Family Centered Partnership
Created drug library for Baxter Sigma Spectrum Smart IV infusion pumps
Oversaw implementation of new pharmacy information system, barcode medication administration program and CPOE
Implemented numerous policy changes including Therapeutic Substitution Protocol, Renal Dosing Protocol, Antibiotic Stewardship Policy, Variable Dosing Policy, Hydromorphone Safety Initiative, Medications from Home, Multi-Dose Vials, IVIG Infusion Protocol and many others
Oversaw to effort to create team, obtain Certified Diabetes Outpatient Education (CDOE) site designation and conduct first billable class
Obtained AADE site designation allowing to bill federal payers
Developed the first comprehensive Pharmaceutical Waste Management program in Rhode Island
Devised effective medication error reduction program using checkmark annotations in digital imaging software program
Championed numerous cost saving formulary changes and restrictions, leading to lowered drug acquisition cost
Oversaw effort to revise all standing orders to comply with Institute for Safe Medication Practices standards
Enrolled the hospital in Remistart Patient Assistance program to boost hospital revenue
In process of implementing several other patient assistance programs for high cost injectable drugs
Implemented several quality improvement programs in anticoagulation clinic including recruitment and hiring of new Medical Director
Developed and implemented plan to assume responsibility for management of contrast media hospital wide
Led department through bankruptcy starting 12/2011 and concluding with sale to Lawrence and Memorial Hospital in June 2013.
Clinical Pharmacist
William W. Backus Hospital
07.2008 - 01.2010
Reviewed and filled medication orders, filled and compounded intravenous and other medications, served as drug information resource for nursing and medical staff
Staffed an outpatient anticoagulation clinic
Duties included performing point of care INR testing and adjusting warfarin dosage, assessing the need for bridge therapy with low molecular weight heparin in patients requiring warfarin therapy interruptions, providing extensive patient education, conducting quality assurance audits of clinic performance and patient/physician satisfaction surveys, and marketing the clinic to physicians
Assisted with precepting duties for Doctor of Pharmacy students from the University of Connecticut
Documented numerous clinical and cost saving interventions, performed therapeutic drug monitoring for all patients on aminoglycosides, vancomycin, theophylline and digoxin
Coordinated renal dosing for all renally eliminated medications and intravenous to oral medication interchange program
Reviewed microbiology culture and sensitivity data for all inpatients, and intervened when appropriate
Assisted emergency teams with medication preparation, dosing and administration during cardiac arrest and trauma resuscitation attempts.
Per-Diem Pharmacist
Roger Williams Medical Center
05.2008 - 12.2009
Per-Diem Pharmacist
Clinical Pharmacist
The Westerly Hospital
01.2007 - 07.2008
Reviewed and filled medication orders, filled and compounded intravenous and other medications, served as drug information resource for nursing and medical staff
Managed and staffed outpatient anticoagulation clinic
Duties included performing point of care INR testing and adjusting warfarin dosage, providing extensive patient education, conducting quality assurance audits of clinic performance and patient/physician satisfaction surveys, and marketing clinic to physicians
Served as preceptor to Doctor of Pharmacy students from University of Rhode Island
Documented numerous clinical and cost saving interventions, performed therapeutic drug monitoring for all patients on aminoglycosides, vancomycin, theophylline and digoxin
Coordinated renal dosing for all renally eliminated medications and intravenous to oral medication interchange program
Reviewed microbiology culture and sensitivity data for all inpatients, and intervened when appropriate
Assisted emergency teams with medication preparation, dosing and administration during cardiac arrest and trauma resuscitation attempts.
Clinical Pharmacist, Therapeutic Support Center
Brooks/Eckerd Pharmacy
11.2004 - 01.2007
Responded to drug and health information inquiries from patients, pharmacists and other healthcare providers via phone contact and email
Supervised up to 15 employees in busy drug information and compliance call center
Assisted multiple sclerosis patients with medication and health issues through telephone contact in Avonex MS Therapy Support Program
Assisted hemodialysis patients with medication and health issues through telephone contact in Sensipar Support Program
Served as clinical support for Medication Therapy Management specialty pharmacists in field
Assisted patients and store pharmacists with plan selection and education for Medicare Part D rollout
Wrote and reviewed for clinical accuracy periodic drug information articles for internal and store publication
Maintained and updated multiple Microsoft Access call databases
Conducted diabetes and hypertension screenings at corporate events and in community
Coordinated Biotech Saleable Transfer program for high cost biologic drugs.
Coordinated medication transfer and shipment as part of “Snowbird” delivery program
Assisted with training of Doctor of Pharmacy students on rotation from URI
Served as “Virtual Patient” for email consultations with Doctor of Pharmacy students from URI.
Staff Pharmacist
The Westerly Hospital
05.2001 - 11.2004
Reviewed and filled medication orders, filled and compounded intravenous and other medications, served as drug information resource for nursing and medical staff
Documented numerous clinical and cost saving interventions, performed therapeutic drug monitoring, and initiated intravenous to oral medication interchange program
Assisted ER teams with medication preparation, dosing and administration during cardiac arrest and trauma resuscitation attempts
Coordinated Drug Use Evaluation program by selecting study drugs and criteria, performing medical record reviews, analyzing data and making quarterly presentations at Pharmacy and Therapeutics Committee meetings
Supervised pharmacy department on evenings and weekends
Assisted with maintenance and implementation of Pyxis medication management system and Cerner MS Meds pharmacy system
Per-Diem pharmacist from November 2004 until January 2007.
Retail Pharmacist
Ocean Pharmacy
09.2000 - 07.2001
Filled and compounded prescriptions and counseled patients on proper medication usage
Supervised entire store on weekends.
Drug Information Resident
CVS Clinical Services
10.2000 - 04.2001
Researched and responded to drug information inquiries from pharmacists, patients and physicians and email inquiries from patients
Prepared information for and attended pharmacy and therapeutics committee meetings at the Providence VA Medical Center.
Pharmacy Intern
CVS Clinical Services
03.1998 - 07.2000
Researched and responded to drug information inquiries from pharmacists, physicians and patients.
Pharmacy Intern
CVS/Pharmacy
05.1996 - 03.1998
Assisted pharmacist in filling and compounding prescriptions and counseling patients on proper medication usage.
Education
MBA - Business Administration
University of Rhode Island
Kingston, RI
05.2001 -
Doctor of Pharmacy - Pharmacy
University of Rhode Island
Kingston, RI
05.2001 -
Skills
Leadership
undefined
Certification
Apexus 340B Advanced Operator Certification
Continuing Education Presentations
USP 797 Updates: RI Society of Health System Pharmacists May 2023
USP 797/800 Updates: URI Dr Heber Youngken Clinic November 2019
Extending Venous Thromboembolism Prophylaxis Beyond Hospitalization, 11/2009, University of Connecticut College of Pharmacy, Storrs, CT
Utilization of Point of Care INR Testing in a Pharmacist Managed Anticoagulation Clinic, 05/2009, Rhode Island Pharmacists Association Spring Seminar, Warwick, RI
Herbal Products: An Update for Pharmacists, 11/2000, URI faculty members and residency directors at Roger Williams Medical Center, Providence
IV to PO Antibiotic Interchange, 03/2000, Pharmacy staff at AtlantiCare Hospital, Lynn, MA
New Developments in the Treatment of Congestive Heart Failure, 02/2000, MIM Health Plans
Other Presentations
A Career in Hospital Pharmacy, 10/2008, URI College of Pharmacy
Cardiovascular Medications, 06/2008, Graduating nurses at Westerly Hospital
Cardiovascular Medications, 04/2008, Graduating nurses at Westerly Hospital
Pharmacist Managed Anticoagulation, 04/2008, RI state legislators at RI State House
A Career in Hospital Pharmacy, 09/2007, URI College of Pharmacy
Medication for Parkinson's Disease, 10/2006, Parkinson's Support group at Newport Hospital, Newport RI
Medicare Part D Prescription Drug Benefit, 07/2005, Selected non-clinical staff at Brooks/Eckerd headquarters
A Career in Hospital Pharmacy, 04/2002, Career day at North Providence High School
Drug Information Resources, 04/2001, Fourth year Doctor of Pharmacy students at Northeastern University, Boston MA
Assessment of a Pharmacist-Managed Anticoagulation Clinic in a Veterans Affairs Medical Center, 04/2001, Eastern States Residency Conference in Baltimore, MD
Honors And Awards
Rhode Island Society of Health-System Pharmacist: Board Member of the Year (2015)
Pharmacists Mutual Outstanding Young Pharmacist of the Year Award (2008)
Thirty-hour certificate course in anticoagulation completed through University of Florida (2007)
Pfizer Outstanding Leader Award (2000)
Research
Effect of a Pharmacist Managed Anticoagulation Clinic on INR Control, Assessment of INR control in a primary care practice before and after implementation of a clinical pharmacist managed dosing and educational service
Assessment of a Pharmacist Managed Anticoagulation Clinic in a Veterans Affairs Medical Center, A retrospective medical record review evaluating the therapeutic outcomes of a large clinic. Results were compared with those of other pharmacist managed clinics published in the medical literature
References
Available upon request
Accomplishments
Certified Pharmacy Executive Leader ASHP
Timeline
Hospital Pharmacy Board Member
Rhode Island Department Of Health
05.2018 - Current
Director of Pharmacy
Kent Hospital
01.2018 - 07.2020
Director of Pharmacy and Supply Chain Management
Lawrence and Memorial Healthcare/ Yale New Haven Health
10.2015 - 01.2018
Director of Supply Chain Management
Lawrence and Memorial Healthcare
08.2014 - 10.2015
Director of Pharmacy
The Westerly Hospital/Cardinal Health
01.2010 - 08.2014
Per-Diem Pharmacist
South County Hospital
07.2009 - 06.2020
Clinical Pharmacist
William W. Backus Hospital
07.2008 - 01.2010
Per-Diem Pharmacist
Roger Williams Medical Center
05.2008 - 12.2009
Clinical Pharmacist
The Westerly Hospital
01.2007 - 07.2008
Clinical Pharmacist, Therapeutic Support Center
Brooks/Eckerd Pharmacy
11.2004 - 01.2007
MBA - Business Administration
University of Rhode Island
05.2001 -
Doctor of Pharmacy - Pharmacy
University of Rhode Island
05.2001 -
Staff Pharmacist
The Westerly Hospital
05.2001 - 11.2004
Drug Information Resident
CVS Clinical Services
10.2000 - 04.2001
Retail Pharmacist
Ocean Pharmacy
09.2000 - 07.2001
Pharmacy Intern
CVS Clinical Services
03.1998 - 07.2000
Pharmacy Intern
CVS/Pharmacy
05.1996 - 03.1998
System Director of Pharmacy
Care New England
7 2020 - Current
Apexus 340B Advanced Operator Certification
ASHP Revenue Cycle Management Certificate
ASHP Sterile Compounding Certificate
ASHP Medication Safety Certificate
ASHP Certified Pharmacy Executive Leader
ASHP Specialty Pharmacy Certificate
Similar Profiles
Michelle BuffingtonMichelle Buffington
Oncology Nurse Practitioner at Care New EnglandOncology Nurse Practitioner at Care New England