Summary
Overview
Work History
Education
Skills
Timeline
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Brian Myk

Jasper

Summary

Dynamic marketing and sales professional with a proven track record at Rocket Horse Music, enhancing brand visibility and customer satisfaction through innovative campaigns and effective communication. Expert in digital marketing and client relations, I've significantly boosted lead generation and fostered strong partnerships, demonstrating both creative and analytical prowess.

Overview

26
26
years of professional experience

Work History

Sales/Customer Service/Marketing Specialist

Rocket Horse Music
02.2018 - Current
  • Increased brand awareness by developing and implementing targeted marketing campaigns.
  • Collaborated with creative teams to develop visually appealing marketing materials for print and digital channels.
  • Managed customer feedback channels, improving product offerings and customer satisfaction.
  • Boosted lead generation through the creation of engaging content for social media platforms.

Sales/Customer Service Representative

Applied Medical
04.2011 - 04.2015
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

General Manager

Leslie's Pool Supplies
12.2008 - 01.2011
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Assistant Manager

The Home Depot Inc
01.1999 - 11.2007
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Education

Bachelor of Arts -

Broward College
Fort Lauderdale, FL
05-1991

Skills

  • Social media management
  • Digital marketing
  • Customer research
  • Analytics and SEO
  • Sales expertise
  • Communications management
  • Client needs assessment
  • Sales strategy
  • Customer demographics understanding

Timeline

Sales/Customer Service/Marketing Specialist

Rocket Horse Music
02.2018 - Current

Sales/Customer Service Representative

Applied Medical
04.2011 - 04.2015

General Manager

Leslie's Pool Supplies
12.2008 - 01.2011

Assistant Manager

The Home Depot Inc
01.1999 - 11.2007

Bachelor of Arts -

Broward College

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Brian Myk