Summary
Overview
Work History
Education
Skills
Timeline
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Trannie Fay Early

Pine Bluff,AR

Summary

Dedicated and qualified professional with history of meeting company goals. Detailed-oriented and efficient with strengths in leadership, organization and success in teaching new concepts and improving performance.

Overview

30
30
years of professional experience

Work History

Supervisor

Comcast
08.2015 - 07.2018
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Worked with management team to implement proper division of responsibilities.
  • Consistently exercised independent judgement and discretion in matters of importance.
  • Handled customer complaints and resolved issues to meet needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Evaluated employee performance and coached to improve areas of weakness.

Customer Account Executive, Product Agent

Comcast
07.2000 - 08.2015


  • Supported new product launches.
  • Researched, corrected and posted customer addresses to records database.
  • Supported team by contacting local market county offices to resolve address issues.
  • Built rapport with Comcast external regional markets and telephony competitors by providing fast and knowledgeable service.

Medical Assistant

Surgical Consultants
03.1994 - 07.2000
  • Single point of contact in satellite office.
  • Coordinated surgeon's schedule.
  • Scheduled daily patient visits and surgical procedures.
  • Performed clerical duties, such as data entry, answering phones, filing and helping patients with diverse needs.
  • Arranged surgeries with hospitals, surgical centers, surgical assistants and confirmed times with patients as well as prepared consent forms.
  • Contacted insurance companies to authorize procedures, treatments, certifications and medications.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Secondary Science Teacher

Little Rock School District
02.1988 - 06.1991
  • Planned, developed and executed lessons reflecting middle school curriculum and the state's core educational standards.
  • Demonstrated positive and effective classroom management skills by keeping classroom environment consistent and focused on learning.
  • Communicated with students and parents regarding academic progress, assignments to boost student success.
  • Offered clear and constructive student discipline, discouraging inappropriate behavior.
  • Coordinated and collaborated with other faculty members during lesson plan development.


Education

Bachelor of Science - Biology Teacher Education

University of Arkansas At Pine Bluff
Pine Bluff, AR

Skills

  • Leadership
  • Communication
  • Coach
  • Adaptability
  • Strong Work Ethic
  • Organization
  • Priority Management
  • Medical Scheduling and Record Documentation
  • Customer Service
  • Resolving Complaints

Timeline

Supervisor

Comcast
08.2015 - 07.2018

Customer Account Executive, Product Agent

Comcast
07.2000 - 08.2015

Medical Assistant

Surgical Consultants
03.1994 - 07.2000

Secondary Science Teacher

Little Rock School District
02.1988 - 06.1991

Bachelor of Science - Biology Teacher Education

University of Arkansas At Pine Bluff

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Trannie Fay Early