Brian Newell
West Hartford,VT
Summary
- Regional Manager with a demonstrated history of working in the armored logistics and supply chain industry. Skilled in Microsoft Office, Customer Service, Information Technology, Leadership and Military service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Resourceful Marshal focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations.
Overview
19
19
years of professional experience
Work History
Judicial Marshal
State Of Connecticut, Judicial Department
12.2022 - Current
- Enhanced public safety by conducting patrols and surveillance in assigned areas.
- Trained new recruits on department policies and procedures, contributing to their professional development as Marshal officers.
- Assisted citizens in distress by responding promptly to calls for service and providing appropriate assistance.
- Conducted searches of persons or properties pursuant to warrants, ensuring compliance with legal requirements and the protection of civil liberties.
- Conducted thorough investigations of reported incidents, gathering evidence and interviewing witnesses for comprehensive case files.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Maintained professional demeanor during interactions with diverse populations, fostering respect between law enforcement and the community.
- Managed high-stress situations effectively by using de-escalation tactics before resorting to force, reducing the risk of injury or escalation.
Senior Operations Manager- ATM, Cash Managment, Claims
Brinks
07.2019 - 07.2022
- Cash Logistics
- Managed 6 direct reports
- Responsible for providing Technical Support to ATM Technicians, ATM Level Software Configuration, Business Reporting, Vendor Governance, Incident Management and activities related to Bank issues
- Managed departmental P/L and coordinate cost/benefit analysis as required
- Assist with the fraud prevention strategy
- Identify fraud-related gaps and exposures (fraud risk assessment); prepare and recommend improvements to remediate same.
- Oversaw workforce management planning, volume predictions and capacity planning.
- Reduced costs for increased profitability by optimizing resource allocation and eliminating redundant tasks.
- Managed complex projects from concept to completion, ensuring on-time delivery within budget constraints.
- Improved operational efficiency by streamlining processes and implementing innovative strategies.
- Drove revenue growth by identifying new market opportunities and developing targeted sales strategies.
Infantryman
US State Army National Guard
08.2016 - 07.2022
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Trained in use of tear gas, passive ordnance, and explosives.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
- Trained new infantry soldiers on standard operating procedures.
- Analyzed terrain to identify advantageous positions for operations.
- Conducted safety briefings for squad members prior to missions.
Regional Manager - Operations, PM, Cash Mangment
Brink's Inc
07.2019 - 01.2022
- Managing 8 armored branches within the NYC metro and northern New Jersey area
- Managed a team of 45 people
- Project managed onboarding of new and existing clients and acquisitions of other armored vendors
- Managed teams by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration
- Managed external vendors for projects
- Developed strategies to identify, assess, prevent, protect and mitigate all risks, threats and vulnerabilities to safeguard people, assets, product and property; maintain continuity of operations within the context of a 24/7/365 operating model
- Supervise staff of the Fraud and Security Group
- Oversees and assists in daily and monthly cash reconciliation process
- Develops and monitors key performance indicators for the cash vault services group.
Branch Manager
GardaWorld
09.2017 - 02.2019
- Cash Logistics
- Manages P/L and coordinate cost/benefit analysis as required
- Responsible for the supervision of all employees at the branch to include supervisors, driver/messengers and vault employees
- Responsible for recruitment and training of new employees
- Ensures approved payroll, incentives, worker's compensation and accident reports are completed accurately and in a timely manner.
Account Manager
Bancsource
04.2016 - 08.2017
- ATM Service Provider
- Hardens customer retention efforts by delivering superior customer service
- Responds to sales requests for proposals, assesses customer needs and recommends effective strategies.
Service Engineer
FireKing Security Group
06.2013 - 02.2015
- Company Description: Services of Smart and Hard POS and Safes.
Service Technician
Diebold Nixdorf
02.2012 - 08.2013
- ATM Service Provider
- Second Line Service tech
- Providing Mechanical and software service.
Armed Guard
Loomis Cash Logistics
10.2005 - 12.2008
- Company Description: Safeguarding cash and other valuables.
Education
High School Diploma -
Conard High School
West Hartford, CT06.2002
Skills
- Data analysis
- Fraud Investigation
- Loss Prevention
- Claims Research
- LEAN Processes
- Cash Management
- Investigation techniques
- Crisis Management
- Crime Prevention
- Multi-Site Manager
- Military/Security
- Facility Management
- Project Management
- Logistics
- Continuous Improvement
- Critical Thinking
- Decision-Making
- Weapons training
- Investigative Reports
- Witness interviews
- Prisoner Transport
- Emergency Response
- Court Proceedings
- Search and Seizure Laws
- Civil and criminal law expertise
Websites
Books
5s for Operators
Training
- US Army Basic Training- FT. Binning
- Judicial Marshal Academy
- NYS Firearms Course(Permit)
- CT State Firearms Course(Permit)
Timeline
Judicial Marshal
State Of Connecticut, Judicial Department
12.2022 - Current
Senior Operations Manager- ATM, Cash Managment, Claims
Brinks
07.2019 - 07.2022
Regional Manager - Operations, PM, Cash Mangment
Brink's Inc
07.2019 - 01.2022
Branch Manager
GardaWorld
09.2017 - 02.2019
Infantryman
US State Army National Guard
08.2016 - 07.2022
Account Manager
Bancsource
04.2016 - 08.2017
Service Engineer
FireKing Security Group
06.2013 - 02.2015
Service Technician
Diebold Nixdorf
02.2012 - 08.2013
Armed Guard
Loomis Cash Logistics
10.2005 - 12.2008
High School Diploma -
Conard High School
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