Brian Njuguini

• Installed and maintained plumbing and HVAC systems.
• Improved equipment functionality by conducting regular maintenance checks and repairs.
• Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
• Enhanced safety measures by performing routine inspections and identifying potential hazards.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Diagnosed and repaired complex mechanical and electrical systems.

Worked with a preceptor during my internship who assisted achieve the following:-

• Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
• Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
• Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
• Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
• Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
• Monitored building environmental conditions.
• Assisted in maintenance, repair and installation of ventilation systems.
• Routinely calibrated thermostats for accurate temperature control settings that maintained comfortable environments in clients' properties.

• Answered and directed phone calls, filed documents, performed data entry and handled billing.
• Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
• Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
• Managed data entry of student information and maintained updated records.Answered and directed phone calls, filed documents, performed data entry and handled billing.
• Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
• Entered data into various computer systems accurately using Microsoft Office , checking and sending emails for clients.
• Scanned documents and saved in database to keep records of essential organizational information.
• Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.