Brian Norwood
Egg Harbor,NJ
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software.
Overview
6
6
years of professional experience
Work History
Property Manager
Atlantic City Housing Authority
10.2020 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Assistant Property Manager
Atlantic City Housing Authority
04.2020 - 10.2020
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Kept accurate records of all resident and tenant correspondence.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
Property Coordinator
Atlantic City Housing Authority
06.2018 - 04.2020
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Conducted regular inspections of both interior and exterior of properties for damage.
Education
High School Diploma -
Atlantic City High School
Atlantic City, NJ06-2011
Skills
- Customer service-focused
- Exceptional oral and written communication skills
- Tenant relations
- Time Management
- Organizational Skills
- Versatile
- Time Management
Locations
- New Jersey, NJ, 08401
Accomplishments
Successfully passed the HUD REAC inspection.
Have had 98% occupancy in the past.
Affiliations
- CWA LOCAL 1038
Timeline
Property Manager
Atlantic City Housing Authority
10.2020 - Current
Assistant Property Manager
Atlantic City Housing Authority
04.2020 - 10.2020
Property Coordinator
Atlantic City Housing Authority
06.2018 - 04.2020
High School Diploma -
Atlantic City High School
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