Summary
Overview
Work History
Education
Skills
additional information
Professional References
References
Timeline
Generic
BRIAN N. SANTIAGO BATISTA

BRIAN N. SANTIAGO BATISTA

Nashua,NH

Summary

Dedicated Warehouse Worker with a strong track record of efficiently handling incoming shipments, picking, packing, and shipping orders accurately, and maintaining organized inventory levels. Committed to maintaining a clean and safe work environment while following all safety guidelines and protocols. Experience in assisting with general warehouse duties, and supporting operational efficiency. Cleaning Specialist at Getinge, with extensive custodial and maintenance expertise. Proven ability in inventory management and team leadership, ensuring facilities meet safety standards. Skilled in deep cleaning techniques and conflict resolution, consistently enhancing operational efficiency and maintaining a pristine environment. Bilingual in Spanish, fostering effective communication.

Overview

9
9
years of professional experience

Work History

Fast Food Worker (Part-time)

Wendy’s
Nashua, New Hampshire
03.2021 - Current

• Communicate with customers to resolve complaints or ensure satisfaction.

• Process customer bills or payments.

• Take customer orders.

• Clean food preparation areas, facilities, or equipment.

• Warmly greeted visitors to promote great customer service and positive

ordering experience.

• Maintained high standards of customer service during high-volume work shifts

• Maintained cleanliness of work area by sweeping floors, washing dishes,utensils, wiping counters and tables, cleaning windows, mirrors,mopping floors.

• Communicated effectively with co-workers to ensure smooth workflow.

• Oqperated cash register and received payment from customers in cash or credit form.

• Identified needs of customers promptly and efficiently.

• Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.

Cleaning Specialist

Getinge
Merrimack, NH
08.2022 - 05.2024
  • Cleaning and maintaining the facility to ensure it meets cleanliness and safety standards
  • Performing routine maintenance tasks such as painting, plumbing repairs, and basic electrical work
  • Monitoring and maintaining inventory of cleaning supplies and equipment
  • Responding to maintenance requests and emergencies, and resolving issues in a timely manner
  • Performing general repair work and ensuring equipment is in good working order
  • Assisting with building security measures, such as locking and unlocking doors
  • Following proper safety protocols and procedures while carrying out maintenance tasks

Pool Attendant (Seasonal Employment)

San Juan Marriott Resort & Stellaris Casino
San Juan , Puerto Rico
04.2022 - 09.2022
  • Seasonal employment with potential for permanent position.
  • Conducted daily maintenance of the pool such as cleaning, skimming, and testing water chemistry.
  • Performed routine cleaning and maintenance tasks to ensure pool area cleanliness.
  • Conducted regular water quality tests to maintain health standards.
  • Tested chemicals and skimmed leaves and debris on daily basis to maintain pool.
  • Coordinated with the lifeguard team to monitor swimming areas and enforce safety measures.

  • Supervised the use of pool slides and diving boards to ensure safe operation.
  • Collected used towels and properly disposed of waste.
  • Educated guests on proper pool etiquette and safety procedures.
  • Addressed reckless behavior by speaking firmly and restricting access to recreational areas when necessary.
  • Assisted swimmers with pool rules and regulations.
  • Coordinated with maintenance staff on repairs and upkeep of pool facilities.
  • Folded and stacked clean towels to prepare for guests.
  • Handled guest inquiries and resolved issues related to pool services and amenities.
  • Trained new pool attendants on safety protocols and customer service standards.
  • Inspected recreational areas to satisfy cleanliness guidelines and remove debris.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Completed day-to-day duties accurately and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Inspected pool furniture and accessories for damage and coordinated replacements.
  • Provided guests with towels, shades and refreshments, answering questions and concerns.

Warehouse worker

Airex Filter Corporation
Hudson, NH
04.2019 - 08.2022
  • Receiving and storing incoming shipments of products and materials
  • Picking, packing, and shipping customer orders accurately and efficiently
  • Organizing and maintaining inventory levels within the warehouse
  • Performing regular inventory counts and reconciling discrepancies
  • Ensuring proper labeling and storage of products to maintain organization
  • Maintaining a clean and safe work environment by following all safety protocols and guidelines
  • Assisting with general warehouse duties such as restocking shelves, cleaning work areas, and disposing of waste properly

Warehouse worker

Heilind Electronics
Hudson, NH
03.2016 - 04.2019
  • Planning and coordination
  • Data management
  • Team leadership
  • Extremely organized
  • Team building
  • Process implementation
  • Communications
  • Labeled products and organized stock room with the help Telnet program
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones
  • Processed requests and supply order and pulled materials to successfully prepared orders

Education

Bachelor of Social Worker -

University Ana G. Méndez (UAGM)
Bayamon, PR
01.2015

High school diploma -

Adela Rolon Fuentes
Toa Alta, PR

Skills

  • Bilingual (spanish)
  • Coordination
  • Stocking
  • Maintenance
  • Hard working
  • Leadership
  • Team Management
  • Conflicts Resolution
  • Sales Management
  • Negotiation
  • Salesforce
  • Custodial Experience
  • Cleaning Experience
  • Outside Sales
  • Driving
  • CRM Software
  • Floor care
  • Manufacturing
  • Warehouse experience
  • Materials handling
  • RF scanner
  • Packaging
  • Residential cleaning
  • Commercial cleaning
  • Order picker
  • Assembly
  • Order Picking
  • Hand tools
  • Lean manufacturing
  • Facility maintenance
  • Cleaning techniques
  • Inventory management
  • General repair
  • Problem solving
  • Team collaboration
  • Attention to detail
  • Communication skills
  • Task prioritization
  • Deep cleaning expertise
  • Conflict resolution
  • Cleaning and sanitizing
  • Safe cleaning with chemicals

additional information

  • English, Fluent
  • Spanish, Expert
  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Professional References

  • Patty Gonzalez - Heilind Electronics 603-438-8191
  • Russ Carroll - Airex Filter Corporation 603-821-3065
  • Cristina Rodriguez - Marriott Resort & asino 939-208-6884
  • Jonathan Padilla - Getinge 603-233-6372

References

References available upon request.

Timeline

Cleaning Specialist

Getinge
08.2022 - 05.2024

Pool Attendant (Seasonal Employment)

San Juan Marriott Resort & Stellaris Casino
04.2022 - 09.2022

Fast Food Worker (Part-time)

Wendy’s
03.2021 - Current

Warehouse worker

Airex Filter Corporation
04.2019 - 08.2022

Warehouse worker

Heilind Electronics
03.2016 - 04.2019

Bachelor of Social Worker -

University Ana G. Méndez (UAGM)

High school diploma -

Adela Rolon Fuentes
BRIAN N. SANTIAGO BATISTA