Experienced in customer relations and sales techniques, effectively utilizing communication skills to engage clients and drive sales. Proven track record in managing inventory and maintaining organized sales environments.
Overview
7
years of professional experience
Work History
Berkman Financial
Sales
05.2021 - 06.2022
Job overview
Experienced with interacting with potential customers by identifying appropriate capital loans
Identified the financial needs of customers to help service and meet their needs
Excellent in understanding how to close business deals
Excellent in using the CRM salesforce
Knowledge of how Business Finance works
Worked under timely deadlines to ensure deals were made
Increased sales revenue by consistently meeting and exceeding sales targets.
Supported sales team with timely and accurate sales reports, contributing to informed decisionmaking.
AMC Theaters
Crew Leader
03.2017 - 06.2018
Job overview
Interacted and lead guests to their seats and answered any questions that arose
Experience in managing guests needs in a short period of time
Responsible for making guests experience exceptional by ensuring upkeep and maintenance of the theatre
Developed excellent customer service skills through interacting with guests and staff
Holiday Inn
Pool Attendant
04.2016 - 04.2017
Job overview
Proven to be responsible to watch for any incidents that may occur
Interacted with customers who ordered food at the pool and making sure they were satisfied with their food and order
Courteously handled complaints and promptly reported to management
Responsible for closing pool at its appointed time
Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
Moved umbrellas and lounge chairs at request of guests.
Stella & Charles Guttman Community College
Crown Delivery (Intern)
06.2015 - 09.2015
Job overview
Experience in assisting customers receive their orders delivered in a timely manner
Welcome and greet visitors in a manner that is helpful and friendly
Handle dissatisfied customers courteously and with patience
Experience with editing orders that were incorrect and compensated customers accordingly
Enhanced customer service skills for a delivery company
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
Hunter College
New York, NY
Bachelors Degree from Psychology
01.2020
University Overview
Pursuing a Bachelors Degree in Psychology
Skills
Fluent in Spanish
Fluent in English
Excellent written communication
Excellent verbal communication
Proficient in Microsoft Office
Proficient in Excel
Proficient in Prezi
Proficient in e-Portfolio
Adaptive sales techniques
Languages
Spanish
Native or Bilingual
Timeline
Sales
Berkman Financial
05.2021 - 06.2022
Crew Leader
AMC Theaters
03.2017 - 06.2018
Pool Attendant
Holiday Inn
04.2016 - 04.2017
Crown Delivery (Intern)
Stella & Charles Guttman Community College
06.2015 - 09.2015
Hunter College
Bachelors Degree from Psychology
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