Brian O'Flaherty
Irvine,CA
Summary
Proficient in Marketing Analytics and Market Research. Currently working as an Intake Specialist at Firm Fuel. On the way to becoming a Marketing Analyst bringing a strategic and data-driven approach to the ever-changing world of Marketing.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Intake Specialist/Sales Representative
Firm Fuel
04.2023 - Current
- Assessed clients' needs and determined eligibility for intake services.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Maintained accurate, up-to-date client records for reliable reference and communications.
- Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
Sales Lead
Nautica
02.2023 - 04.2023
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Increased sales and customer satisfaction through personalized servicing.
Sales Associate
H&M
03.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Courtesy Clerk/Merchandising Associate
Albertsons
06.2021 - 02.2022
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
Education
High School Diploma -
Tesoro High School
Rancho Santa Margarita, CA04.2022
Skills
- Google Analytics Proficiency
- Trend Analysis
- SEO Analysis
- Qualitative Research
- Marketing Strategy
Certification
Professional Marketing Analyst Certification
- META
November 2023
Professional Digital Marketing Associate Certification
- The American Marketing Association
Ongoing
Timeline
Intake Specialist/Sales Representative
Firm Fuel
04.2023 - Current
Sales Lead
Nautica
02.2023 - 04.2023
Sales Associate
H&M
03.2022 - 01.2023
Courtesy Clerk/Merchandising Associate
Albertsons
06.2021 - 02.2022
High School Diploma -
Tesoro High School
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