Brian Oliver
Chattanooga,TN
Summary
Proven track record in enhancing safety and customer satisfaction, notably with Walden Security. Skilled in emergency response and guest relations, demonstrating a keen ability to de-escalate situations and ensure facility protection. Achieved a significant reduction in incident response time, showcasing a strong blend of surveillance monitoring and interpersonal communication skills.
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Walden Security
02.2022 - Current
- Greet guests professionally and courteously to cultivate a safe environment.
- Act quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle and by foot.
- Responds quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Maintenance Technician
Chattanooga Housing Authority
10.2019 - 11.2019
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
Receiver
Amazon
10.2011 - 10.2019
- Kept work areas clean, safe, and organized.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Optimized space utilization within the warehouse by efficiently organizing received items based on size, weight, and category requirements.
Photo Specialist
Walgreens
01.2010 - 10.2011
- Accepted and completed in-person and online orders for photographs and photo merchandise.
- Improved customer satisfaction by efficiently processing film and digital photo orders.
- Delivered accurate color correction and image editing to ensure optimal print quality for all customers.
Final Assembly
SAIG/Areisyn
03.2005 - 09.2010
- Reduced assembly time for products by streamlining the process and organizing workstations efficiently.
- Collaborated with team members to complete complex assembly projects on schedule and within budget.
- Handled sensitive components with care, minimizing damage during the assembly process for increased reliability of finished products.
- Contributed to cost savings initiatives by identifying areas for improvement in materials usage and waste reduction.
- Maintained a clean and safe work environment, adhering to established safety protocols and guidelines.
Textile Machine Operator
DuPont
03.2000 - 03.2005
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
- Complied with company and OSHA safety rules and regulations.
UTC Campus Police
University of Tennessee at Chattanooga
01.1998 - 03.2000
- Enhanced campus safety by conducting regular patrols and monitoring security systems.
- Provided clear communication to the campus community about safety concerns and ongoing investigations.
- Handled sensitive cases discreetly while respecting confidentiality requirements for victims and witnesses involved.
- Conducted thorough investigations into reported incidents, gathering evidence and interviewing witnesses to determine appropriate actions.
- Created detailed reports of each incident handled, ensuring accurate documentation for future reference or legal proceedings.
Hotel Front Desk Clerk
Marriot Hotel
03.1997 - 12.1999
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
- Streamlined reservations process for improved accuracy and guest experience.
Groundskeeper
Edwards Janitorial Service
03.1993 - 11.1997
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
Cashier/Shelf Stocker
Big Lots
01.1993 - 03.1996
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Unloaded arriving product stock and moved to store display areas.
Education
High School Diploma -
Brainerd High School
Chattanooga, TN05.1989
Skills
- Public Safety
- Body armor usage
- Report Writing
- Guest Relations
- Incident documentation
- Surveillance monitoring
- De-Escalation Techniques
- Facility protection
- Emergency Response
- Perimeter security
Certification
- Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).
- Firearms Training Certification - Various State Agencies or Private Institutions.
Additional Information
United States Navy and Navy Reserves, NAS Cecil Field (USS SARATOGA CV-60). VFA - 83 Squadron. Awards received: Battle "E" Ribbon, Kuwaiti L/B - Medal/Ribbon, Southwestern Ribbon, National Defense Medal, and Reserve Ribbon.
Timeline
Armed Security Officer
Walden Security
02.2022 - Current
Maintenance Technician
Chattanooga Housing Authority
10.2019 - 11.2019
Receiver
Amazon
10.2011 - 10.2019
Photo Specialist
Walgreens
01.2010 - 10.2011
Final Assembly
SAIG/Areisyn
03.2005 - 09.2010
Textile Machine Operator
DuPont
03.2000 - 03.2005
UTC Campus Police
University of Tennessee at Chattanooga
01.1998 - 03.2000
Hotel Front Desk Clerk
Marriot Hotel
03.1997 - 12.1999
Groundskeeper
Edwards Janitorial Service
03.1993 - 11.1997
Cashier/Shelf Stocker
Big Lots
01.1993 - 03.1996
High School Diploma -
Brainerd High School
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