Paisano Partner
Buca di Beppo Italian Restaurant
Burnsville, MN
10.2017 - Current
- Assessed operational performance to measure compliance with regulatory, industry and brand standards
- Scheduled and directed staff in daily work assignments to maximize productivity
- Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines
- Trained workers in every position, including food preparation, money handling and cleaning roles
- Built revenue by delivering innovative catering services, leading region in catering sales
- Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules
- Monitored business levels and realigned team positions to provide optimal coverage for customer demands
- Developed and maintained exceptional customer service standards
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality
- Mentored front of house personnel on company policies customer service techniques and professional communication
- Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
- Observed corporate rules and regulations and safety procedures.
- Provided outstanding service to all individuals, promoting effective and lasting business relationships.
