Brian O'Neill
Deltona,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Corrections Officer
Volusia County
10.2015 - Current
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Routinely counted inmates and in response to potential security breaches.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
- Documented inmate behavior and activities in logbooks.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Documented prisoner identification, charges and inmate disturbance incidents.
- Authored incident reports for management on violations and discrepancies.
- Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Oversaw and maintained custody of 128 inmates in maximum security.
- Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
- Examined incoming and outgoing mail to detect contraband.
- Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
- Arranged library visits, work assignments, family visits and counseling appointments for prisoners.
- Led inmate work crews completing maintenance, construction, farming and operations activities.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed behavior of residents individually and in groups.
- Completed intake paperwork, fingerprints, and searches.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
Manager
Dunkin' Donuts
03.2011 - 05.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved safety procedures to create safe working conditions for workers.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
Corrections
Daytona State College
Daytona Beach, FL04.2016
High School Diploma -
Hudson County Schools of Technology
North Bergen06.2012
Skills
- Records Management
- Security Procedures
- Booking Procedures
- Dispatch
- File and Record Maintenance
- Background Investigations
- Financial Management
- Staff Management
- Team Leadership
- Trained in Defensive Tactics
- Emergency Response
- Emergency Management
- Inmate Monitoring
- Contraband Seizure
- Prisoner Transport
- Firearm Operations Trained
- Inmate Behavior Modification Tactics
- Weapons Training
Timeline
Corrections Officer
Volusia County
10.2015 - Current
Manager
Dunkin' Donuts
03.2011 - 05.2015
Corrections
Daytona State College
High School Diploma -
Hudson County Schools of Technology
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