Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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BRIAN OROZCO

Euless,TX

Summary

29 Years Customer service Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.

Overview

33
33
years of professional experience

Work History

Delivery Driver

Pizaa Hut
Fort Worth, TX
06.2019 - 12.2023
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Assisted warehouse personnel in packing orders when necessary.
  • Handled merchandise in accordance with product handling standards.
  • Navigated routes with relevant map programs and GPS systems.

Delivery Driver

Pizza Hut
Ft Worth, Tx
02.2019 - 06.2019
  • Delivery driver, food prep phone order
  • Assisted with recruitment and training of new employees
  • Provided superior customer service to clients by addressing all questions and concerns.

Owner/General Manager

Hometown Pizza
Euless
10.1990 - 11.2013
  • Purchase Supplies with Validation of quality and quantity
  • HR- Schedule-organize shifts for proper staffing, monitoring Labor cost
  • Payroll Coordinator-ensuring accurate reporting of hours work, issuing checks to employees
  • Training of new hires and continued training of current staff
  • Calculate sales and compare against goals and forecasts
  • Equipment maintenance and upkeep
  • Ensure customer order satisfaction and accuracy
  • Paper map route orders and delivery drivers to customer destinations
  • Assemble and expedite orders for quick service
  • Maintain daily food prep levels.

Education

Trinity High School
12.2019

Skills

  • 2 cycle engine troubleshooting
  • Excellent mechanical aptitude
  • Equipment Operation
  • Payment Collection
  • Order Verification
  • Cargo Handling
  • Mileage Tracking
  • Quality Assurance
  • Vehicle Maintenance
  • GPS Navigation
  • Heavy Lifting
  • Problem-Solving
  • Time Management Skills
  • Equipment Monitoring
  • Complex Problem-Solving

Hobbies and Interests

  • Camping
  • Hiking
  • Fishing
  • Building or repairing things

Timeline

Delivery Driver

Pizaa Hut
06.2019 - 12.2023

Delivery Driver

Pizza Hut
02.2019 - 06.2019

Owner/General Manager

Hometown Pizza
10.1990 - 11.2013

Trinity High School

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BRIAN OROZCO