Brian Ortiz
Chicago,IL
Summary
Hospitality professional, highly skilled in assisting bartenders and ensuring well-stocked and clean bar environment. Proven ability to support fast-paced operations and handle multiple tasks simultaneously. Known for excellent teamwork and adaptability, ensuring smooth bar operations and exceptional customer service.
Overview
4
4
years of professional experience
Work History
Barback, Runner, Busser
Petterinos
Chicago, IL
03.2023 - Current
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Replaced empty kegs and soda syrups.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Decreased wait times for guests by quickly clearing tables and resetting them for new arrivals.
- Enhanced team efficiency, coordinated with bartenders to anticipate needs and prepare for upcoming events.
- Processed payments for orders and provided customers with change.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Busser
The Dearborn
Chicago, IL
04.2021 - 05.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Assisted servers in providing efficient service for improved guest experiences.
- Supported team members with additional tasks, promoting a positive work environment.
Education
No Degree - Finance
Wilbur Wright
Chicago, IL05-2026
Skills
- Efficient multitasking
- Cleaning and sanitation
- Cleanliness maintenance
- Flexible schedule
- Bussing tables
- Bar organization
- Ice restocking
- Clearing tables
- Ice and keg replenishment
- Garnish preparation
- Teamwork and collaboration
- Safe food handling
- Service bar restocking
- Food running
Timeline
Barback, Runner, Busser
Petterinos
03.2023 - Current
Busser
The Dearborn
04.2021 - 05.2022
No Degree - Finance
Wilbur Wright