Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Ortiz

Chicago,IL

Summary

Hospitality professional, highly skilled in assisting bartenders and ensuring well-stocked and clean bar environment. Proven ability to support fast-paced operations and handle multiple tasks simultaneously. Known for excellent teamwork and adaptability, ensuring smooth bar operations and exceptional customer service.

Overview

4
4
years of professional experience

Work History

Barback, Runner, Busser

Petterinos
03.2023 - Current
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
  • Replaced empty kegs and soda syrups.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
  • Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
  • Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
  • Decreased wait times for guests by quickly clearing tables and resetting them for new arrivals.
  • Enhanced team efficiency, coordinated with bartenders to anticipate needs and prepare for upcoming events.
  • Processed payments for orders and provided customers with change.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Busser

The Dearborn
04.2021 - 05.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Supported team members with additional tasks, promoting a positive work environment.

Education

No Degree - Finance

Wilbur Wright
Chicago, IL
05-2026

Skills

  • Efficient multitasking
  • Cleaning and sanitation
  • Cleanliness maintenance
  • Flexible schedule
  • Bussing tables
  • Bar organization
  • Ice restocking
  • Clearing tables
  • Ice and keg replenishment
  • Garnish preparation
  • Teamwork and collaboration
  • Safe food handling
  • Service bar restocking
  • Food running

Timeline

Barback, Runner, Busser

Petterinos
03.2023 - Current

Busser

The Dearborn
04.2021 - 05.2022

No Degree - Finance

Wilbur Wright

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