Grocery Manager
Sprouts Farmers Market Inc, Grocery
Huntington Beach, CA
01.2009 - 09.2011
- Ordered supplies as needed while staying within budget parameters.
- Provided feedback on employee performance reviews during annual evaluations.
- Resolved customer complaints in a courteous and professional manner.
- Organized promotional displays to maximize sales opportunities.
- Oversaw daily operations of the store including opening and closing procedures.
- Assisted customers with product selection when needed or requested.
- Developed and implemented store policies and procedures to ensure customer satisfaction.
- Managed staff of 25 grocery clerks, ensuring that duties were completed in a timely manner.
- Reviewed purchase orders for accuracy before submitting them for processing.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Collaborated with vendors to negotiate prices on products and services.
- Created strategies to increase customer loyalty through promotional campaigns.
- Conducted weekly meetings with staff members to discuss performance goals.
- Monitored inventory levels and stock shelves with new merchandise.