Brian Panfilo
Chicago,IL
Summary
Dynamic professional with extensive experience in the retail business, excelling in production coordination and team collaboration. Proven track record in driving sales and enhancing customer satisfaction through innovative marketing media strategies, as well as physical media. Skilled in digital illustration, I consistently deliver impactful designs that resonate with clients and elevate brand presence for Apparel Redefined, and a remote position for Server Plus. Eager to apply time management and preparation skills in various environments while seeking entry-level opportunities to expand.
Overview
6
6
years of professional experience
Work History
Floor Manager
Major League Wrestling
Cicero, Illinois
11.2018 - 11.2024
- An exclusive member of this company's roster over the four-year Midwest tours.
- Coordinated and participated in various marketing methods on social media, pushing ticket sales to earn immediate profits, estimating a massive 100% completion in three weeks for six televised events.
- Conducted regular audits of store operations to ensure compliance with company standards.
- Performed periodic audits of vendors' activities to ensure that contractual obligations were met.
- Monitored staff performance during peak hours to ensure quality services are provided to customers attending during May and October at Cierco Stadium.
- Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, and resolving customer issues during a single 8-hour night shift.
Graphic Designer
Server Plus
Castleford , England
08.2022 - 10.2024
- Created logos, flyers, and other marketing materials.
- Designed graphics for social media campaigns, such as Facebook ads, and Instagram posts.
- Creating rough drafts and sketches of concepts, and presenting them to clients for further discussion and revision.
- Collaborated with clients to determine design requirements and objectives.
- Used Adobe Creative tools to synthesize, emphasize, and clarify information for print and digital use.
- Oversee the design process to analyze potential errors before the final product's completion.
Retail Sales Associate
Macy's
Oak Brook, Illinois
05.2024 - 08.2024
- Performed cashier duties, such as ringing up sales, processing payments, and issuing receipts.
- Provided product information and answered customer questions.
- Estimated quantity and cost of merchandise required to complete before the arrival of the customers
- Restock every merchandise on the home department with new updated appliances; mattress materials; and toys to satisfy our customers' demands
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
- Maintained records related to sales for store management.
- Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
Hot Press Operator
Apparel Redefined
Crestwood, Illinois
02.2023 - 03.2024
- Set up and operated hot press machines to laminate plastic sheets, wood, paper, and other materials.
- Maintained the quality of products by inspecting them visually for defects or flaws.
- Adjusted machine settings as necessary to ensure that the correct pressure was applied during the lamination process.
- Checked temperature gauges regularly to make sure that the pressing plates were heated properly.
- Cleaned pressing plates with solvents and cloth between runs to prevent contamination of different jobs.
- Installed dies in presses according to job specifications and adjusted die height and pressure as needed.
- Inspected finished product for conformance to customer specifications before packing them into boxes.
- Performed routine maintenance on hot press machines including lubricating parts and changing oil filters.
- Keep the work area clean and organized at all times by sweeping floors, and wiping down surfaces.
Production Associate
HomeChef
Chicago, Illinois
06.2023 - 07.2023
- Organized workstations for maximum efficiency, reducing downtime between tasks.
- Analyzed data from daily operations reports to identify areas needing attention or adjustment.
- Assisted in the preparation of production orders, ensuring accuracy and efficiency.
- Collaborated with team members to identify and resolve production issues in a timely manner.
- Organized workstations for maximum efficiency, reducing downtime between tasks.
- Sorted and packaged products to prepare for processing or shipment.
- Moved items between machines, conveyors, and transport equipment to meet production needs.
- Sorted items into appropriate bins according to type or size.
Hot Foods Clerk
Mariano's
Chicago, Illinois
08.2021 - 10.2022
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of the shift.
- Weighed, wrapped, and labeled meats, cheeses, salads, and sandwiches for customers' orders.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Stored food in designated areas following wrapping, dating, food safety, and rotation procedures.
- Warmly greeted visitors to promote great customer service and a positive ordering experience.
- Cleaned, washed, and cut raw meats, vegetables, fruits, and other food items before cooking or serving.
- Monitored temperatures of ovens, grills, fryers, broilers, and steam kettles, to ensure proper cooking times.
Education
Associate of Arts - Art Studios
Harold Washington College
Chicago, Illinois05-2019
High School Diploma -
UIC College Prep
Chicago, Illinois06-2015
Bachelor of Arts - Graphic Design
Harold Washington College
Chicago, IllinoisSkills
- Production coordination
- Digital illustration
- Digital graphics
- Marketing media
- Team collaboration
- Product management
Languages
Spanish
Professional
English
Professional
References
- Dave Otto:
otto156@hotmail.com
(630) 930-2730
- Mari Panfilo:
(773) 851-5252
grace@innovationssm.com
- Jamie Guerrero:
(708) 598-2480
jamie.guerrero@apparelrededfined.com
- Chad Brown :
(804) 218-1112
Chad@mlw.com
References
References available upon request.
Timeline
Retail Sales Associate
Macy's
05.2024 - 08.2024
Production Associate
HomeChef
06.2023 - 07.2023
Hot Press Operator
Apparel Redefined
02.2023 - 03.2024
Graphic Designer
Server Plus
08.2022 - 10.2024
Hot Foods Clerk
Mariano's
08.2021 - 10.2022
Floor Manager
Major League Wrestling
11.2018 - 11.2024
Associate of Arts - Art Studios
Harold Washington College
High School Diploma -
UIC College Prep
Bachelor of Arts - Graphic Design
Harold Washington College
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