Brian Patterson
Fayetteville,NC
Summary
Dedicated Information Systems enthusiast with 23 years of experience in System and Network Engineering that is experienced in delivering superior resolutions to complex infrastructure problems. Career achievements in large-scale virtual deployments where I have contributed to the build and maintenance of networks with over 60,000 users. Looking to secure and maintain a full-time position in any of the the following roles, Technical Program Manager, Systems Engineer, Network Engineer or Cyber Security Engineer.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Systems Engineer Manager
US Army
Fort Liberty , NC
11.2021 - Current
- Developed and implemented system security policies, procedures and best practices.
- Assisted with development of long-term strategic goals for systems engineering team in alignment with business objectives.
- Worked closely with other teams to ensure smooth operation of the overall IT infrastructure.
- Maintained documentation regarding all changes made to the server environment ensuring full compliance with corporate standards.
- Assisted remote employees and made recommendations on handling system problems at home offices.
- Streamlined production operations, resulting in increase in productivity.
- Developed system models using automated tools to analyze performance under various operating conditions.
System Engineer
US Army
Fort Bragg, NC
01.2018 - 12.2020
- Deployed, Manage & Maintain the tactical infrastructure (Window Server 2012R2, 2016, MS Exchange, SQL, Chat Servers), which painted a Common Operating Picture for unit Commanders to monitor a 4000 user organized dispersed across various geographical locations
- Provided training sessions on Information Systems topics as required.
- Managed user accounts in Active Directory, including creating new users, resetting passwords and managing access rights.
- Provided technical support for hardware and software related issues.
- Assisted in developing disaster recovery plans for mission critical applications.
- Troubleshot system performance problems to identify root causes.
- Configured, deployed, monitored and maintained servers and network devices.
Senior Information Tecnology Manager
US Army
Fort Bragg, NC
09.2014 - 11.2016
- Led a department of 60 staff members handling all IT related service requests
- Coordinated and reviewed all IT organizations related ASI
- Conducted quarterly reviews to assess systems compliance, budget restraints and heath and welfare of 2000 personal staff
- Generated reports regarding system performance metrics for management review.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Ensured compliance with regulatory requirements and industry standards.
- Conducted performance reviews for team members.
Information Technology Operations Manager
US Army
Fort Bragg, NC
11.2012 - 08.2014
- Oversee installation, configuration, and updating of Information systems for a diverse user base spanning 800 individuals across 60 countries utilizing NIPRNET/SIPRNET.
- Supported the development and operational sustainment of SharePoint and MS Exchange
- Provided exceptional customer service by consistently meeting and exceeding required SLAs.
- Maintained records of software license agreements and other documentation related to information systems operations.
- Managed life cycle processes and coordinated equipment procurement in compliance with organizational policies
- Managed user accounts, permissions, and access rights in accordance with company policy.
- Advised senior leadership on matters related to public perception of the organization's brand image.
Network & System Administrator Instructor
US Army
Fort Gordon, MI
08.2010 - 11.2012
- Educate 300 Network and System Administrators on the basics on IT fundamentals, router configurations, encryption configuration, electro-magnetic field, and tactical radio configurations.
- Coordinated with third-party vendors for resolution of incidents or provisioning services.
- Troubleshot complex problems related to communications equipment failure.
- Taught 300 Configuration of Line of Sight communication equipment
- Installed antennas, coaxial cable, power supplies, repeaters, amplifiers and other hardware components as needed.
- Diagnosed malfunctions using specialized test equipment including oscilloscopes and spectrum analyzers.
Satellite Communications Administrator
US Army
Bagram, Afghanistan
08.2009 - 07.2010
- Operated as the Internet Service Provider for 120 users, providing voice and data communications in a forward operating base
- Created documentation to support the proper startup and shutdown procedures for very-small aperture terminal
- Taught over 80 personnel the basic of IT fundamentals, Advanced Routing and Switching, Hardware Diagnosis, Hardware Upgrades
- Provided and Capture daily feedback to Senior Leadership
- Conducted lectures, demonstrations and group activities in order to enhance learning experience
System Administrator
US Army
Fort Bragg, NC
08.2008 - 08.2009
- Configured and maintained routers, switches, firewalls, wireless networks and other network devices.
- Analyzed network traffic patterns to identify potential problems or areas for improvement.
- Implemented and configured routers with the following routing protocols: OSPF, RIP, BGP
- Created detailed documentation of all configurations, processes and procedures related to the network environment.
- Collaborated with all information technology sections and delivered technical details with stakeholders through meetings as milestones where achieved
Junior System Administrator
US Army
Fort Bragg, NC
06.2004 - 06.2008
- Created user accounts and managed access rights for 600 users through Windows Active Directory.
- Deployed operating systems upgrades and security patching in accordance with IT policies.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Installed and deployed Windows Server 2003
- Troubleshot application errors and provided technical support to end-users.
Education
Bachelor of Science - Information Technology
Western Governors University
Salt Lake City, UT07-2024
Skills
- Learning skills development
- Training Development
- Team Collaboration
- Software Management
- VMware
- Routing
- Switching
- Sharepoint
- Network Mapping
- MS Office Proficiency
Certification
- CASP+
- SEC+
- NET+
- A+
- CompTIA Secure Infrastructure Specialist
- CompTIA Operations Specialist
- AZ-900 Azure Fundamentals
- AZ-800 Administering Windows Server Hybrid Core Infrastructure
- ITIL 4
- AWS Certified Cloud Practitioner
- Linux Essentials LPI
Timeline
Senior Systems Engineer Manager
US Army
11.2021 - Current
System Engineer
US Army
01.2018 - 12.2020
Senior Information Tecnology Manager
US Army
09.2014 - 11.2016
Information Technology Operations Manager
US Army
11.2012 - 08.2014
Network & System Administrator Instructor
US Army
08.2010 - 11.2012
Satellite Communications Administrator
US Army
08.2009 - 07.2010
System Administrator
US Army
08.2008 - 08.2009
Junior System Administrator
US Army
06.2004 - 06.2008
Bachelor of Science - Information Technology
Western Governors University
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