Summary
Overview
Work History
Education
Skills
Timeline
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Brian Patterson

Oakland,NJ

Summary

Dynamic and results-driven professional with extensive experience in sales and management. Proven track record of exceeding sales targets through exceptional customer service and strategic problem-solving. Skilled in fostering teamwork and collaboration, adept at multitasking and maintaining a positive attitude under pressure. Goal-oriented manager with distinguished experience in window, door, roof and siding industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

30
30
years of professional experience

Work History

HIC

PJ Fitzpatrick
01.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Paid attention to detail while completing assignments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Owner/Operator

Simple Home Improvement
06.2017 - 12.2023
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Trained and motivated employees to perform daily business functions.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Assisted in recruiting, hiring and training of team members.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Developed business plan, processes and procedures to provide superior [Product and Services] to customers.

Sales Manager

Nationwide Window and Siding
04.2013 - 07.2017
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
  • Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
  • Implemented systems and procedures to increase sales.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Prepared sales presentations for clients showing success and credibility of products.

Sales Trainer

Power Home Remodeling
01.2010 - 04.2013
  • Established clear expectations for desired outcomes at the onset of each course module or workshop session.
  • Assessed training program effectiveness on regular basis and improved upon deficient areas.
  • Managed recruitment, training and development for highly effective sales team.
  • Developed and led group training courses to align with corporate sales and service goals.
  • Designed and implemented sales training program and documentation.
  • Provided ongoing support to sales teams by acting as a resource for product knowledge, industry news, competitive analysis, and performance enhancement strategies.
  • Fostered a positive learning environment that encouraged open dialogue, collaboration, and continuous improvement among team members.
  • Optimized communication skills among sales staff through targeted training on active listening, empathy, and persuasion techniques.
  • Trained and mentored new personnel hired to fulfill various roles.

Outside Sales Representative

New Code Windows and Doors
11.2007 - 10.2009
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Exceeded monthly sales targets and quotas consistently.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
  • Evaluated sales performance regularly, identifying areas for improvement and implementing necessary adjustments to achieve set targets.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Set and achieved company defined sales goals.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Stayed current on company offerings and industry trends.

Outside Sales Representative

West Coast Insulation
10.2000 - 11.2007
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Exceeded monthly sales targets and quotas consistently.
  • Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
  • Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Negotiated terms and contracts with clients to maintain profitable sales.

Salesperson

Family Boating
09.1997 - 10.2000
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Attended monthly sales meetings and quarterly sales trainings.

BM3

United States Navy, Boatswain's Mate
09.1994 - 09.1997
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

High School Diploma -

Cape Coral High School
Cape Coral, FL

VSI Certifacation

Installation Master Certification

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Calm Under Pressure
  • Decision-Making
  • Problem Resolution

Timeline

HIC

PJ Fitzpatrick
01.2024 - Current

Owner/Operator

Simple Home Improvement
06.2017 - 12.2023

Sales Manager

Nationwide Window and Siding
04.2013 - 07.2017

Sales Trainer

Power Home Remodeling
01.2010 - 04.2013

Outside Sales Representative

New Code Windows and Doors
11.2007 - 10.2009

Outside Sales Representative

West Coast Insulation
10.2000 - 11.2007

Salesperson

Family Boating
09.1997 - 10.2000

BM3

United States Navy, Boatswain's Mate
09.1994 - 09.1997

High School Diploma -

Cape Coral High School

VSI Certifacation

Installation Master Certification

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Brian Patterson