Resourceful manager recognized for driving productivity and achieving efficient task completion. Expertise in regulatory compliance, inventory management, and delivering exceptional customer service. Proven leadership and problem-solving skills fostering positive team dynamics and ensures adherence to state laws.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Community Association Manager
First Service Residential
Chicago, IL
01.2025 - 07.2025
Collaborated with board members in creating an annual budget for operating expenses
Performed administrative tasks such as filing documents, preparing reports, and responding to inquiries from residents.
Resolved conflicts between residents regarding matters pertaining to rules or regulations.
Conducted performance reviews for union team members.
Managed contractors hired to perform services such as landscaping or snow removal in common areas.
Ensured compliance with all applicable laws and regulations governing the operation of a community association.
Reviewed contracts submitted by vendors prior to approval by board members.
Maintained contact with homeowners regarding their respective rights and obligations associated with living in a planned residential development.
Investigated complaints from homeowners about violations of established rules or regulations.
Communicated with local government officials on behalf of the board of directors regarding zoning ordinances or other matters affecting property values within the neighborhood.
Conducted inspections of common areas in order to identify any maintenance or repair needs.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Community Association Manager
Chicagoland Community Management
Chicago, IL
10.2023 - 10.2024
On-site CAM for two 100+ unit condominium association buildings.
Managed union employees, the Building Engineer, and the Janitor at each building.
Tracked monthly expenditures, ensuring the annual budget is adhered to.
Coordinated between third-party vendors, building staff, and Association Board members on capital projects.
Coordinated reservations for building amenities, the loading ramp, the hospitality party room, and the rear garden patio.
Addressed and resolved resident and owner issues, maintenance concerns, complaints, and violations.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Collaborated with board members in creating an annual budget for operating expenses incurred by the Community Association.
Ensured compliance with all applicable laws, regulations, industry standards.
Coached, mentored and trained team members in order to improve their job performance.
Community Association Manager
Pro Invest Management
Chicago, IL
01.2023 - 10.2023
Company Overview: (sister company of Chicagoland Community Management).
Independently manage the daily operations and management of 15 or more homeowner and condominium associations.
Financial management, including the creation of budgets, capital improvements, cost reduction, and the implementation of special assessments as needed.
Schedule and conduct quarterly, and as needed, Board of Directors meetings and homeowner association meetings.
Coordinate, implement, oversee, and verify acceptable completion of capital improvements and contracted projects.
Communicate with individual owners to ensure an understanding of association and owner responsibilities, the direction of association projects, and suggest contractors for owners responsible for unit repairs and renovations.
Property Manager
Kass Management
Chicago, IL
12.2020 - 01.2023
Oversaw tenant relations and management of high-end buildings,
Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
Created tenant events to create a sense of community for the residents.