Brian Pauley
Charleston,WV
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Current Administrative Services Manager 2
WVDHHR
01.2010 - Current
- Serves as the Director of Operational Administration, reporting directly to the Executive Director of Operations
- This includes providing oversight, direction, and technical expertise for DHHR in the areas of fixed assets, fleet management, workplace, life, property, fire and vehicle safety, emergency response, industrial hygiene and process safety
- Manages the fleet management division for DHHR, ensuring that all policies and procedures related to fleet management are in place
- Manages the fixed assets division for DHHR, ensuring that all policies and procedures related to inventory management are in place to include fixed asset system entry within wvOasis, surplus property, archive records and physical inventories
- Ensures fixed assets division compliance with all policies and procedures involving the Fleet Management Division
- Ensures fixed assets division is properly coordinating all office re-locations and the movement of any DHHR asset to a new location is properly reported
- Establish incident command for emergency response at the Diamond Building, DHHR Parking Garage and One Davis Square
- Develops safety and health policy for DHHR leadership review and endorsement
- Develops, maintains, and updates the Administration COOP and Emergency Action Plans
- Conducts incident investigations and directs safety staff as needed
- Manages the security contracts for DHHR Bureaus/locations
- Provides technical expertise to each Bureau in assessing their security needs, developing plans of action and implanting security measures to address/mitigate their vulnerabilities
- Directly manage security operations at the Diamond Building, DHHR Parking Garage, One Davis Square, Bullitt Street Warehouse, Office of the Chief Medical Examiner, Office of Laboratory Services and the Office of the Inspector General
- Directs security staff as needed
- Acts as the WV BRIM agent of record (primary contact) for all DHHR locations, statewide
- Assess and establish property and general liability insurance needs for all locations
- Assess and establish medical malpractice insurance for DHHR
- Evaluates BRIM loss prevention reports for each location and develops plans of action to mitigate the hazards
- Evaluates BRIM boiler inspection reports for each location and develops plans of action to mitigate the hazards
- Establish and monitor budgets for the various contracts that fall within my unit (security, CCTV, card access, fleet).
Safety/Loss Control Manager
WVDHHR
05.2019 - 06.2020
- Serves as the Director of Operational Administration, reporting directly to the Executive Director of Operations
- This includes providing oversight, direction, and technical expertise for DHHR in the areas of fixed assets, fleet management, workplace, life, property, fire and vehicle safety, emergency response, industrial hygiene, and process safety
- Manages the fleet management division for DHHR, ensuring that all policies and procedures related to fleet management are in place
- Manages the fixed assets division for DHHR, ensuring that all policies and procedures related to inventory management are in place to include fixed asset system entry within wvOasis, surplus property, archive records and physical inventories
- Ensures fixed assets division compliance with all policies and procedures involving the Fleet Management Division
- Ensures fixed assets division is properly coordinating all office re-locations and the movement of any DHHR asset to a new location is properly reported
- Establish incident command for emergency response at the Diamond Building, DHHR Parking Garage and One Davis Square
- Develops safety and health policy for DHHR leadership review and endorsement
- Develops, maintains, and updates the Administration COOP and Emergency Action Plans
- Conducts incident investigations and directs safety staff as needed
- Manages the security contracts for DHHR Bureaus/locations
- Provides technical expertise to each Bureau in assessing their security needs, developing plans of action and implanting security measures to address/mitigate their vulnerabilities
- Directly manage security operations at the Diamond Building, DHHR Parking Garage, One Davis Square, Bullitt Street Warehouse, Office of the Chief Medical Examiner, Office of Laboratory Services and the Office of the Inspector General
- Directs security staff as needed
- Acts as the WV BRIM agent of record (primary contact) for all DHHR locations, statewide
- Assess and establish property and general liability insurance needs for all locations
- Assess and establish medical malpractice insurance for DHHR
- Evaluates BRIM loss prevention reports for each location and develops plans of action to mitigate the hazards
- Evaluates BRIM boiler inspection reports for each location and develops plans of action to mitigate the hazards
- Establish and monitor budgets for the various contracts that fall within my unit (security, CCTV, card access, fleet).
Safety/Loss Control Specialist 3
WVDHHR
08.2015 - 05.2019
- Serves as the Director of Safety, Security, & Loss Management, reporting directly to the Executive Director of Operations
- This includes providing oversight, direction, and technical expertise for DHHR in the areas of workplace, life, property, fire and vehicle safety, emergency response, industrial hygiene, and process safety
- Establish incident command for emergency response at the Diamond Building, DHHR Parking Garage and One Davis Square
- Develops safety and health policy for DHHR leadership review and endorsement
- Develops, maintains, and updates the Administration COOP and Emergency Action Plans
- Conducts incident investigations and directs safety staff as needed
- Manages the security contracts for DHHR Bureaus/locations
- Provides technical expertise to each Bureau in assessing their security needs, developing plans of action and implanting security measures to address/mitigate their vulnerabilities
- Directly manage security operations at the Diamond Building, DHHR Parking Garage, One Davis Square, Bullitt Street Warehouse, Office of the Chief Medical Examiner, Office of Laboratory Services and the Office of the Inspector General
- Directs security staff as needed
- Acts as the WV BRIM agent of record (primary contact) for all DHHR locations, statewide
- Assess and establish property and general liability insurance needs for all locations
- Assess and establish medical malpractice insurance for DHHR
- Evaluates BRIM loss prevention reports for each location and develops plans of action to mitigate the hazards
- Evaluates BRIM boiler inspection reports for each location and develops plans of action to mitigate the hazards
- Establish and monitor budgets for the various contracts that fall within my unit (security, CCTV, card access, fleet).
Administrative Services Assistant 1
WVDHHR
11.2010 - 08.2015
- To stay familiar and current with BRIM guidelines and procedures and to ensure those guidelines were being met at all DHHR locations and facilities
- Ensure that all locations have proper insurance coverage
- Provide input to DHHR locations loss prevention reports and boiler reports
- Supervised and managed the DHHR security guard contracts
- Supervised and managed the DHHR CCTV contracts
- Supervised and managed the DHHR security card access systems contracts
- Acted as subject matter expert for all DHHR offices in the subject of safety and security
- Acted as the subject matter expert for physical security needs, card access system needs, CCTV needs, and duress system needs
- Conducted safety and/or security surveys as needed
- Worked with all DHHR locations to resolve any identified workplace safety and/or security issues
- Provide safety and security training as needed to DHHR locations
- Acted as an integral part of the DHHR emergency response organization
- Arranged training for the Diamond Building and One Davis Square emergency preparedness teams
- Processed all DHHR vehicle accident claims
- Ensured all fleet policies were adhered to
- Acted as the back-up to the Director of Safety, Security, & Loss Management as needed.
Claims Processor/Claims Adjustor
Carefirst, Inc.
01.2001 - 01.2010
- Worked directly with medical claims, by way of processing and adjusting claims, for federal government employees in the Washington D.C., Maryland, and northern Virginia areas
- This included, but was not limited to, the Executive, Legislative, and Judicial branches of government
- Processing details included assuring that all information was entered correctly by the medical care provider and/or the medical care facility, that member information was current and up to date, that procedure coding was acceptable to diagnosis coding, that dates of service were acceptable to procedure and diagnosis coding, that dates of service were acceptable to member enrollment, that procedure coding was acceptable to enrollment benefits, and to assure that the primary, secondary, and tertiary insurance enrollment was followed
- Adjusting details included the correction of processing errors made by a previous claims processor, correction of submission errors made by the medical care provider and/or facility, adding on procedure coding that occurred on the same dates of service, adjusting primary/secondary insurance payments, voiding medical care claims for providers/facilities, submitting enrollment cancellations and updates to member services, submitting provider cancellations and updates to provider services, and submitting facility cancellations and updates to facility services
- Submit business support edit resolutions to help in the aide of processing medical claims
- To troubleshoot and resolve any issues that may have occurred due to system issues.
Outpatient Billing Department
Thomas Health Systems
01.1995 - 01.1997
- Processed facility billing for all outpatient procedures
- Provided proper diagnosis coding for testing that was performed
- Assured that patient information was current, up to date, and correct
- Assure that patient insurance information was current, up to date and correct
- Submitted claims to the proper primary insurance company
- Once insurance payment has been received, submit claims to the proper secondary/tertiary insurance companies, if applicable
- Once insurance payments were received, submitted payment information to the collections department.
Education
Bachelor of Science - Occupational Safety
Waldorf University
07.2021
Associate of Arts - Emergency Management
Waldorf University
04.2021
Associate of Arts - Occupational Safety and Health
Waldorf University
10.2019
Skills
- Organizational Leadership
- Budget Administration
- Records Management
- Facilities Management
- Attention to Detail
- Decision Making
- Regulatory Compliance
Certification
- OSHA 30hr General Industry
- NIMS 300: Intermediate Incident Command System Training
- FEMA Introduction to Incident Command System
- ICS for Single Resources and Initial Action Incident
- Fundamentals of Emergency Management
- Introduction to Hazard Mitigation
- National Incident Management System
- SIMS Public Information Systems
- NIMS Resource Management
- SIMS Intrastate Mutual Aid
- National Response Framework
- Community Preparedness
- DOP-OHRD DHHR COHORT 2019
- Supervising for Success II: Leadership Essentials
- Supervising for Success II: Critical Skills for New Supervisors
- Navigating Difficult Conversations
- Leading Change in Turbulent Times
- Conflict Management
- Workplace Safety: Your Responsibility Online
- Preventing Harassment: A Shared Responsibility Online
- The Drug-Free Workplace Online
- Attendance Management
- Managing and the Law Online
- Discipline and Documentation
Timeline
Safety/Loss Control Manager
WVDHHR
05.2019 - 06.2020
Safety/Loss Control Specialist 3
WVDHHR
08.2015 - 05.2019
Administrative Services Assistant 1
WVDHHR
11.2010 - 08.2015
Current Administrative Services Manager 2
WVDHHR
01.2010 - Current
Claims Processor/Claims Adjustor
Carefirst, Inc.
01.2001 - 01.2010
Outpatient Billing Department
Thomas Health Systems
01.1995 - 01.1997
Bachelor of Science - Occupational Safety
Waldorf University
Associate of Arts - Emergency Management
Waldorf University
Associate of Arts - Occupational Safety and Health
Waldorf University