Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brian Perkins

New Bedford,MA

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Caring Server Shift Leader known for providing exceptional staff morale and exemplary customer service. Ready to address and resolve all conflicts in support of business goals and return patronage. Firm believer in holistic customer and employee care focused on positive experiences for both workers and diners.

Overview

15
15
years of professional experience

Work History

Server

The Bog Tavern
09.2018 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.

Produce Clerk/Inventory Manager

Market Basket
01.2015 - 08.2020
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.

Server

Pocasset Golf Club
06.2018 - 09.2018

Host, Take-Out, Busser, Food Runner

Flynn's
09.2016 - 05.2017

Host, Bartender, Server, Food Runner,Busser, Dish

Stomping Grounds Grille
05.2015 - 07.2016

All FOH responsibilities and some

Busser, Take-Out, Server

California Pizza Kitchen
01.2011 - 12.2014
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Joes American Bar And Grill
07.2012 - 07.2014
  • Cultivated warm relationships with regular customers.

Usher

Showcase Cinemas
07.2009 - 06.2010
  • Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Directed ticket holders to seats and facility locations.
  • Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
  • Aided in crowd control efforts, ensuring efficient entry and exit procedures were followed by all attendees.
  • Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows or general theatre information.
  • Demonstrated strong multitasking abilities while managing various tasks such as checking tickets at entrance points and distributing playbills to guests upon arrival.

Education

Criminal Justice - Forensics

Massasoit Community College
Brockton, MA

High School Diploma -

Westwood High School
Westwood, MA
06.2010

Skills

  • Multitasking
  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Safe Food Handling
  • Willingness and ability to teach
  • Willingness to learn

Languages

Spanish
Full Professional

Timeline

Server

The Bog Tavern
09.2018 - Current

Server

Pocasset Golf Club
06.2018 - 09.2018

Host, Take-Out, Busser, Food Runner

Flynn's
09.2016 - 05.2017

Host, Bartender, Server, Food Runner,Busser, Dish

Stomping Grounds Grille
05.2015 - 07.2016

Produce Clerk/Inventory Manager

Market Basket
01.2015 - 08.2020

Server

Joes American Bar And Grill
07.2012 - 07.2014

Busser, Take-Out, Server

California Pizza Kitchen
01.2011 - 12.2014

Usher

Showcase Cinemas
07.2009 - 06.2010

Criminal Justice - Forensics

Massasoit Community College

High School Diploma -

Westwood High School
Brian Perkins