Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Perry

Haverhill,Massachusetts

Summary

Experienced with client relationship management, enhancing customer satisfaction through personalized service and strategic account planning. Utilizes negotiation and conflict resolution skills to maintain and renew client contracts, ensuring alignment with business objectives.

Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Willingness to take on added responsibilities to meet team goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.

Overview

33
33
years of professional experience

Work History

Sales Representative/Account Manager

Coca Cola Northeast
05.1989 - 03.2022
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Identified and tapped into new markets, significantly expanding customer base.
  • Provided feedback from customers to product development team, influencing future product enhancements.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
  • Managed portfolio of high-value accounts, ensuring they received exceptional service.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Set and achieved company defined sales goals.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Contributed to team objectives in fast-paced environment.
  • Achieved or exceeded company-defined sales quotas.
  • Maintained current knowledge of evolving changes in marketplace.
  • Met existing customers to review current services and expand sales opportunities.
  • Presented professional image consistent with company's brand values.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Increased market penetration with introduction of innovative sales tactics.

Education

College Coures

Haverhill High School
Haverhill

Skills

  • Work ethic and dedication
  • Route optimization expertise

  • Exceptional customer service
  • Communication effectiveness
  • Conflict resolution skills
  • Professional presentation
  • Visual merchandising skills
  • Sales and product promotion
  • Detail-oriented approach
  • Efficiency in time management

Timeline

Sales Representative/Account Manager

Coca Cola Northeast
05.1989 - 03.2022

College Coures

Haverhill High School