Brian Petrick
Naples
Summary
Proactive and caring worker with over twenty years of experience, combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference. A detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
32
32
years of professional experience
Work History
Chemistry/Math Private Tutor
Self-employed
12.2018 - 05.2023
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Supported students with helpful study habits and exam strategies.
- Developed student confidence through positive reinforcement strategies.
Private Duty Home Health Care Aide
Self-employed
03.2015 - 06.2022
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Delivery Driver
Just Dine In
09.2009 - 02.2015
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
Autopsy Technician
DuPage County Coroner
10.2007 - 08.2009
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Prepared lab specimens for diagnostic evaluation.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Histology processing, such as quality assurance distribution, toxicology data entry, and investigation file maintenance.
- Controlling infections, laboratory procedures, legal requirements, medical terms, local and state requirements and pathological or forensic principles.
Delivery Driver
Takeout Taxi
09.2004 - 09.2007
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
Customer Service Representative Manager
Takeout Taxi
07.1996 - 12.2003
- Supervised large teams with guidance, support and direction for high-quality customer care.
- Built positive rapport and relationships for high levels of customer satisfaction.
- Resolved escalated customer service inquiries and complaints to maintain satisfaction.
- Coached and mentored service representatives to deliver polite, professional customer interactions.
Chemistry Tutor
University of New Mexico
09.2000 - 05.2001
- Conducted in-depth research in Chemistry to help students understand.
- Maintained records of student progress and lab completions, using a variety of software provided by the school.
- Created personalized lesson plans to meet needs of diverse learners.
- Used variety of teaching methods to successfully help wide range of students.
Delivery Driver
Room Service Deliveries
12.1995 - 06.1996
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
Pharmacy Technician
Walgreens
09.1994 - 06.1995
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
- Counted and labeled prescriptions with correct item and quantity.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Cashier
Walgreens
09.1991 - 08.1994
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
Bachelor of Science - Psychology
Northern Illinois University
Dekalb, IL05-2023
Skills
- Customer Service
- Dependable and Responsible
- Flexible and Adaptable
- Multitasking Abilities
- Self-Directed
- Networking
- Data Management
- Attention to Detail
Timeline
Chemistry/Math Private Tutor
Self-employed
12.2018 - 05.2023
Private Duty Home Health Care Aide
Self-employed
03.2015 - 06.2022
Delivery Driver
Just Dine In
09.2009 - 02.2015
Autopsy Technician
DuPage County Coroner
10.2007 - 08.2009
Delivery Driver
Takeout Taxi
09.2004 - 09.2007
Chemistry Tutor
University of New Mexico
09.2000 - 05.2001
Customer Service Representative Manager
Takeout Taxi
07.1996 - 12.2003
Delivery Driver
Room Service Deliveries
12.1995 - 06.1996
Pharmacy Technician
Walgreens
09.1994 - 06.1995
Cashier
Walgreens
09.1991 - 08.1994
Bachelor of Science - Psychology
Northern Illinois University
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