Brian Pfister
Pickerington,OH
Summary
Experienced Territory Sales Representative with a strong focus on customer satisfaction and revenue generation. With 12 years of experience, successfully implemented individually tailored sales strategies resulting in increased sales and revenue. A product-fluent marketer, effortlessly demonstrates the usefulness of products in daily applications, effectively capturing the attention and interest of potential customers. Creative and personable approach, combined with customer-focused outreach tactics and lead generation strategies, instrumental in building strong relationships and driving business growth.
Overview
22
22
years of professional experience
Work History
Territory Sales Representative
Team Sledd
07.2018 - Current
- B2B sales in convenience store industry
- Assist customers with product selection, placement, and business growth
- Calling on stores to increase sales in all categories available through Team Sledd with value and service based competitive edge
- Manage territory over central and southern Ohio, including bringing on new locations.
- Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
- Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.
- Maintained a thorough understanding of industry trends and market dynamics, enabling informed decision-making regarding sales strategies.
- Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
- Expanded client base through effective prospecting, cold calling, and networking events.
Senior Detail Assistant
JCPenney
07.2016 - 07.2018
- Provide excellent customer service to patrons that contact us through Social Media by using Sprinklr, Live Chat by using Live Engage, or email with requests and escalated issues
- Partner with liaisons from Home Office regarding legal and product safety concerns
- Maintain response time standards along with survey scores set by company
- Source, review, and interview new applicants both over-the-phone and in-person
- Record and file information on applicants and candidates using PeopleSoft and Indeed primarily.
- Mentored junior staff members, providing guidance and support to help them grow professionally within the organization.
- Facilitated clear communication between departments, ensuring a smooth flow of information across the organization.
- Implemented new software tools to streamline daily tasks, resulting in increased productivity among team members.
- Provided exceptional customer service to both internal and external clients, addressing inquiries promptly and offering solutions tailored to their needs.
New Business Development
AT&T Mobility
04.2015 - 07.2016
- Responsible for prospecting and bringing on new accounts
- Maintaining relationships with account holders by executing training presentations, creating customized marketing materials, and inventory management
- Partnered with syndicated alliances to ensure seamless system operations for product ordering, inventory availability, and distribution.
- Spearheaded new business development efforts, contributing significantly to company growth through successful pitches and proposals.
- Expanded market share through strategic partnerships and new business development efforts.
- Assisted in new business development efforts through researching potential clients industries.
Account Executive
AT&T Mobility
05.2009 - 04.2015
- Responsible for managing Nation Retail Accounts by training associates, providing custom advertisement materials, maintaining visual merchandising standards, and ensuring excellent customer service
- Submitting weekly progress reports to upper management with account tracking, along with a business plan to execute maximum results
- Awarded and recognized by the company for continuously exceeding sales metrics.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Guided clients through buying process, from initial contact to post-sale support, ensuring smooth and positive experience.
- Fostered long-lasting relationships with major clients to secure repeat business and referrals.
Department Manager
Wal-Mart
10.2002 - 05.2009
- Responsible for hiring, training, reviewing, and coaching wireless associates
- Lead region in sales for 3 consecutive years
- Communicated regularly with area managers to provide advice and associate training support
- Managed P&L reports to present sales growths and opportunities to District Management.
Skills
- Sales strategy development
- Product Knowledge
- Territory Management
- Lead Generation
- Technical aptitude
- Promotions Development
- Contract Negotiation
- Problem-Solving
- Reliability
- Self Motivation
- Professionalism
- Sales Techniques
Timeline
Territory Sales Representative
Team Sledd
07.2018 - Current
Senior Detail Assistant
JCPenney
07.2016 - 07.2018
New Business Development
AT&T Mobility
04.2015 - 07.2016
Account Executive
AT&T Mobility
05.2009 - 04.2015
Department Manager
Wal-Mart
10.2002 - 05.2009
Similar Profiles
Matthew McMahonMatthew McMahon
CDL A Truck Driver at Team SleddCDL A Truck Driver at Team Sledd
Kristen GoetzKristen Goetz
Team Director at G Team Snowboard TeamTeam Director at G Team Snowboard Team
Rupawan RaniRupawan Rani
Camp Facilitator at Team Building Team LearningCamp Facilitator at Team Building Team Learning
Brooke AllenBrooke Allen
Office Manager at G & R Equipment ServicesOffice Manager at G & R Equipment Services
Caroline GaiteriCaroline Gaiteri
Retail Store and Warehouse Supervisor at Sloppy Joe's BarRetail Store and Warehouse Supervisor at Sloppy Joe's Bar