Brian Piccioni
Memphis,NY
Summary
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
15
15
years of professional experience
Work History
Kickboxing Instructor
Burn Kickboxing
02.2025 - Current
- Boosted class participation by creating fun, challenging workout routines tailored to participants'' needs.
- Upheld all facility, instructional, and compliance requirements.
- Promoted a safe and inclusive environment by enforcing gym policies and ensuring proper use of equipment.
- Created a welcoming atmosphere by greeting returning clientele while introducing newcomers professionally.
Fulfillment Associate
Docupet
09.2024 - 01.2025
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Use of CNC laser engraving machine to create custom tags for law enforcement and municipalities.
Warehouse Operator
SCP Distributors, POOLCORP
05.2023 - 05.2024
- Used forklifts and pallet jacks to relocate products.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Checked packages and merchandise for damage and notified vendors.
Maintenance Custodian
West Genesee School District
10.2022 - 05.2023
- Provided excellent customer service to building occupants while responding to their concerns about cleanliness or maintenance issues.
- Demonstrated flexibility by adapting to changing priorities and taking on additional tasks as needed.
- Upheld high standards of cleanliness in all aspects of the facility including floors, walls, ceilings, fixtures, appliances.
- Improved facility cleanliness by conducting regular maintenance tasks such as sweeping, mopping, and vacuuming.
Warehouse Operator
Raymour & Flanigan
07.2021 - 10.2022
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Enhanced team productivity with regular training sessions on safety protocols, equipment usage, and warehouse best practices.
- Collaborated with other departments to optimize warehouse space and improve overall company performance.
- Reduced product damage rates by enforcing proper handling techniques and storage methods.
- Managed the receipt, inspection, storage, retrieval, and dispatch of goods following established protocols consistently throughout tenure as Warehouse Operator.
Pallet Builder/Building Maintenance Worker
G&C Foods
01.2021 - 07.2021
- Maintained clean and organized workspaces to uphold safety standards.
- Manufactured wood pallets and crates with nail guns, table saws and chop saws.
- Operated pallet jack to pull orders out of storage areas.
- Utilized air hammers, drills and power tools to build pallets and crates.
Plant Operator
Cargill Animal Nutrition
07.2019 - 01.2021
- Followed plant safety procedures, rules, and regulations.
- Adjusted and maintained plant equipment for safety and performance.
- Performed minor mechanical work and routine equipment maintenance.
- Maintained a safe working environment by adhering to safety protocols and conducting regular inspections.
- Use of pallet jack, forklift, minor driving of tractor trailer to load and park.
- Lifting 75lbs+
Warehouse Associate/ Lumper
Capstone Logistics LLC.
09.2014 - 07.2015
- Worked safely around moving machinery.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 100 pounds.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Unloader
Fed Ex Ground
03.2013 - 09.2014
- Assisted other team members in navigating large loads.
- Unloaded packages with care and placed in proper staging area or on delivery truck.
- Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
- Loaded packages onto pallets and into staging areas as directed.
Emergency Dispatcher
Syracuse University Department of Public Safety
10.2012 - 03.2013
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Provided life-saving assistance with medical emergencies over the phone, guiding callers through proper procedures until help arrived.
- Coordinated large-scale multi-agency responses involving multiple jurisdictions during major incidents or disasters.
- Effectively managed stressful situations, maintaining a calm demeanor while providing crucial support to both callers and first responders.
- Possession of both NYS Security Guard License and Law Enforcement Identification to be able to access NCIC and DMV.
Safety Escort Driver/ Resident Security
Syracuse University Department of Public Safety
08.2011 - 10.2012
- Continuously refined driving techniques in order to provide a smoother ride for passengers while also increasing overall fuel efficiency.
- Maintained open lines of communication with clients during transport to discuss any changes in itinerary or address potential issues as they arose.
- Participated in ongoing performance evaluations with supervisors, receiving feedback and making necessary adjustments to continually improve driving skills and customer service abilities.
- Exhibited expert knowledge of local and regional road systems, ensuring the most direct and efficient routes were taken for each assignment.
- Provided excellent customer service, fostering positive relationships with residents.
- Reduced incidents of trespassing by maintaining strict access control procedures for residents and visitors.
- Maintained accurate records of daily activities, incidents, and patrol details for review by management as needed.
- Promoted a safe living environment by identifying potential hazards and proactively addressing them through preventive measures.
- Collaborated with local law enforcement agencies to enhance overall neighborhood safety and crime prevention efforts.
- Enhanced residential security by conducting regular patrols and monitoring surveillance equipment.
Corporate Bank Security
Allied Barton Security
01.2010 - 08.2011
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored CCTV cameras and alarm systems for security breaches.
Education
Associate of Applied Science - Criminal Justice
Onondaga Community College
Syracuse, NYSkills
- First aid and CPR certification
- Group instruction
- Personal training background
- Report writing
- Security guard license (needs to be renewed)
- CCTV surveillance
- Detail-oriented
- Superior customer service
- Emergency response
- Physical fitness
- Conflict de-escalation
- Threat assessment
- Carry Concealed Pistol Permit
Timeline
Kickboxing Instructor
Burn Kickboxing
02.2025 - Current
Fulfillment Associate
Docupet
09.2024 - 01.2025
Warehouse Operator
SCP Distributors, POOLCORP
05.2023 - 05.2024
Maintenance Custodian
West Genesee School District
10.2022 - 05.2023
Warehouse Operator
Raymour & Flanigan
07.2021 - 10.2022
Pallet Builder/Building Maintenance Worker
G&C Foods
01.2021 - 07.2021
Plant Operator
Cargill Animal Nutrition
07.2019 - 01.2021
Warehouse Associate/ Lumper
Capstone Logistics LLC.
09.2014 - 07.2015
Unloader
Fed Ex Ground
03.2013 - 09.2014
Emergency Dispatcher
Syracuse University Department of Public Safety
10.2012 - 03.2013
Safety Escort Driver/ Resident Security
Syracuse University Department of Public Safety
08.2011 - 10.2012
Corporate Bank Security
Allied Barton Security
01.2010 - 08.2011
Associate of Applied Science - Criminal Justice
Onondaga Community College
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