Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Brian Pies

Southern Pines,NC

Summary

Grocery and retail specialist who is highly energetic, outgoing and detail-oriented. Handles multiple retail responsibilities simultaneously while providing exceptional customer service.

Overview

5
5
years of professional experience

Work History

Grocery Replenishment Specialist

Publix
11.2022 - 01.2024
  • Processed shipments and maintained organized stocked shelves.
  • Unloaded trucks and carried merchandise out on floor for customers.
  • Marked clearance products with updated price tags.
  • Conducted random and scheduled inventory counts to keep inventory on hand correct, reordered stock, and removed expired items from supply.
  • Balanced needs of multiple customers simultaneously in fast-paced retail environment.
  • Offered exceptional customer service to differentiate and promote company brand.
  • Maintained visually appealing and effective displays for entire store.
  • Trained other associates on correct processes of everyday procedures.
  • Checked in vendors carrying store merchandise

Stock Clerk

Publix
12.2021 - 11.2022
  • Helped customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for entire store.
  • Answered customer questions and provided detailed product information.
  • Processed shipments and maintained organized stocked shelves.
  • Unloaded trucks, stocked shelves and carried merchandise out on floor for customers.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Maintained effective team member communication.
  • Learned new retail tasks and processes for purposes of promotion and service improvement

General Store Associate

Dollar General
02.2021 - 11.2021
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system and cash register to process sales, returns, online orders, and gift card activations.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Meat Department Associate/General Store Associate

Piggly Wiggly Supermarket
07.2019 - 12.2020

Was in general associate position in store from late July to early October before promotion to meat department

  • Assisted customers in check out process through ringing up their purchases, collecting payment and handing back their change, carrying out customer groceries when requested, and counting contents of register before end of shift when on cashier duty
  • Responsible along with fellow coworkers for unloading truck shipments to store a few days a week, lifting and carrying shipment with use of equipment into store, and later stocking contents of shipment in shelves throughout store
  • Rounded up and brought back carts from store parking when requested by cashiers on duty
  • Performed janitorial duties on occasion, cleaning around store and bathrooms, discarding frequently heavy amounts of trash and store waste
  • Assisted store customers in meat department area, answering their questions and fulfilling any special department-specific requests
  • Operated department machinery to perform various duties, including meat wrapping, grinding, and occasional cutting
  • Unloaded and arranged meat department shipments upon their arrival, unboxing, carrying and stocking occasionally heavy items throughout department as well as outside customer area
  • Restocked department-wrapped meat products outside customer area throughout day, as needed
  • Sanitized, wiped down, and cleaned department machinery and working area at the end of the day various times per week

Skills

  • Inventory control procedures
  • Store planning and design
  • Organized
  • Strong Customer Service Skills
  • Time management
  • Detail-oriented
  • Excellent multi-tasker
  • Display design
  • Strong communication skills

Accomplishments

Received “exceeds expectations” ratings on performance reviews numerous times.

Contender for Grocery Team Leader

Passed Grocery Manager promotion exam

Promoted from stock clerk to grocery replenishment specialist internally

Timeline

Grocery Replenishment Specialist

Publix
11.2022 - 01.2024

Stock Clerk

Publix
12.2021 - 11.2022

General Store Associate

Dollar General
02.2021 - 11.2021

Meat Department Associate/General Store Associate

Piggly Wiggly Supermarket
07.2019 - 12.2020
Brian Pies