Grocery and retail specialist who is highly energetic, outgoing and detail-oriented. Handles multiple retail responsibilities simultaneously while providing exceptional customer service.
Overview
5
5
years of professional experience
Work History
Grocery Replenishment Specialist
Publix
11.2022 - 01.2024
Processed shipments and maintained organized stocked shelves.
Unloaded trucks and carried merchandise out on floor for customers.
Marked clearance products with updated price tags.
Conducted random and scheduled inventory counts to keep inventory on hand correct, reordered stock, and removed expired items from supply.
Balanced needs of multiple customers simultaneously in fast-paced retail environment.
Offered exceptional customer service to differentiate and promote company brand.
Maintained visually appealing and effective displays for entire store.
Trained other associates on correct processes of everyday procedures.
Checked in vendors carrying store merchandise
Stock Clerk
Publix
12.2021 - 11.2022
Helped customers select products that best fit their personal needs.
Maintained visually appealing and effective displays for entire store.
Answered customer questions and provided detailed product information.
Processed shipments and maintained organized stocked shelves.
Unloaded trucks, stocked shelves and carried merchandise out on floor for customers.
Blocked and faced products on displays and shelves in accordance with company policy.
Maintained effective team member communication.
Learned new retail tasks and processes for purposes of promotion and service improvement
General Store Associate
Dollar General
02.2021 - 11.2021
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Used POS system and cash register to process sales, returns, online orders, and gift card activations.
Maintained clean sales floor and straightened and faced merchandise.
Helped customers complete purchases, locate items, and join reward programs.
Greeted customers and helped with product questions, selections, and purchases.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Meat Department Associate/General Store Associate
Piggly Wiggly Supermarket
07.2019 - 12.2020
Was in general associate position in store from late July to early October before promotion to meat department
Assisted customers in check out process through ringing up their purchases, collecting payment and handing back their change, carrying out customer groceries when requested, and counting contents of register before end of shift when on cashier duty
Responsible along with fellow coworkers for unloading truck shipments to store a few days a week, lifting and carrying shipment with use of equipment into store, and later stocking contents of shipment in shelves throughout store
Rounded up and brought back carts from store parking when requested by cashiers on duty
Performed janitorial duties on occasion, cleaning around store and bathrooms, discarding frequently heavy amounts of trash and store waste
Assisted store customers in meat department area, answering their questions and fulfilling any special department-specific requests
Operated department machinery to perform various duties, including meat wrapping, grinding, and occasional cutting
Unloaded and arranged meat department shipments upon their arrival, unboxing, carrying and stocking occasionally heavy items throughout department as well as outside customer area
Restocked department-wrapped meat products outside customer area throughout day, as needed
Sanitized, wiped down, and cleaned department machinery and working area at the end of the day various times per week
Skills
Inventory control procedures
Store planning and design
Organized
Strong Customer Service Skills
Time management
Detail-oriented
Excellent multi-tasker
Display design
Strong communication skills
Accomplishments
Received “exceeds expectations” ratings on performance reviews numerous times.
Contender for Grocery Team Leader
Passed Grocery Manager promotion exam
Promoted from stock clerk to grocery replenishment specialist internally