Brian P. Oster
Cape Canaveral,Fl
Summary
Results-driven professional with proven track record of leadership excellence. Skilled in strategic planning, team collaboration, and driving projects to successful completion. Strong focus on fostering collaborative environment, ensuring adaptability, and delivering impactful outcomes. Known for effective communication, problem-solving acumen, and unwavering reliability in dynamic settings.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Leader
SMS Seashore International
Port Canaveral FL
11.2023 - 03.2025
- Assisted in team projects to enhance operational efficiency and workflow processes.
- Supported daily operations by learning and utilizing essential tools and systems.
- Adapted quickly to new tasks, contributing to overall team success and productivity.
- Collaborated with team members to streamline routine processes and improve service delivery.
Bartender
Hilton Garden Inn Hotel
Cocoa Beach, FL
06.2021 - 11.2023
- Crafted and served a diverse range of cocktails and beverages to enhance guest satisfaction.
- Managed bar inventory, ensuring stock levels met demands while minimizing waste.
- Trained new bartenders on drink preparation techniques and customer service standards.
- Collaborated with kitchen staff to synchronize beverage orders with food service timing.
Leader
SMS Seashore International
Port Canaveral, FL
06.2018 - 06.2021
- Maintained organized documentation of daily activities to support operational transparency
- Maintained organized documentation of daily activities to support operational transparency.
- Led team by answering complex customer questions and mentoring personnel one-on-one.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Oversaw day-to-day activities of 60 employees in Cruise Line Terminal establishment, fostering inspiring atmosphere to optimize employee experiences.
Fine Jewelry Sales Associate
JCPenney
Merritt Island, FL
06.2017 - 06.2018
- Delivered personalized customer service, enhancing client relationships and driving repeat business.
- Demonstrated expertise in fine jewelry, providing product knowledge to educate customers on quality and craftsmanship.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise displays.
- Collaborated with team members to create visually appealing merchandise layouts that increased foot traffic and sales.
Server/Head Bartender
Courtyard Marriott
Cocoa Beach, FL
06.2014 - 06.2017
- Trained and mentored new staff on menu offerings and service procedures.
- Collaborated with kitchen staff to streamline food preparation and service flow.
- Implemented strategic upselling techniques, boosting daily revenue through effective communication.
- Maintained cleanliness and organization of dining area, adhering to health regulations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server/Bartender/Banquet Server
Sawgrass Marriott Resort & Spa
Ponte Vedra Beach, FL
09.2013 - 09.2014
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed multiple tables efficiently, prioritizing tasks in high-pressure situations.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Trained new servers on restaurant policies, procedures, and menu offerings.
Server
Poppy's Italian
Ponte Vedra Beach, FL
09.2011 - 09.2013
- Delivered exceptional customer service to enhance dining experience and drive repeat business.
- Managed multiple tables efficiently, ensuring timely food delivery and accurate order processing.
- Trained new staff on menu items, customer interaction protocols, and service standards.
- Collaborated with kitchen staff to ensure seamless communication regarding food preparation and special requests.
Server
One Ocean Resort & Spa
Jacksonville Beach, FL
09.2009 - 09.2011
- Delivered exceptional customer service while efficiently managing multiple tables in a fast-paced environment.
- Collaborated with kitchen staff to ensure timely preparation and presentation of menu items.
- Maintained cleanliness and organization of dining area, enhancing guest experiences.
- Trained new servers on menu knowledge, service standards, and operational procedures.
Food And Beverage/Room Services Supervisor
Saw Grass Marriott Resort & Spa
Ponte Vedra Beach, FL
09.2007 - 09.2009
- Oversaw daily operations to ensure compliance with safety and quality standards.
- Trained and mentored team members to enhance productivity and efficiency.
- Implemented process improvements that reduced operational delays and increased workflow efficiency.
- Coordinated scheduling and deployment of resources to meet production targets.
- Developed standard operating procedures to streamline training for new hires.
- Monitored performance metrics to identify areas for improvement and drive results.
Server/Cocktail Bartender
The Lodge Inn & Club
Ponte Vedra Beach, FL
09.2006 - 09.2007
- Provided exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Trained new servers on restaurant protocols and menu offerings to improve efficiency.
Manager/Server/Server/Bartender
The Phoenix Restaurant
Satellite Beach, FL
08.1996 - 01.2006
- Led cross-functional teams to enhance operational efficiencies and streamline processes.
- Developed and implemented strategic initiatives to drive organizational growth and performance improvement.
- Mentored junior managers, fostering leadership skills and promoting a culture of continuous improvement.
- Analyzed market trends to inform strategic decision-making and position company competitively within industry.
Shoe Sales Specialist
JCPenney
Merritt Island, FL
01.1994 - 01.1996
- Enhanced customer experience through personalized shoe fittings and recommendations.
- Developed product knowledge to assist customers in making informed purchasing decisions.
- Trained new staff on sales techniques and product features to improve team performance.
- Implemented inventory management practices to ensure optimal stock levels and availability.
Wearhouse Forman
Lufthansa Airlines (LSG
Frankfurt Germany
01.1991 - 01.1994
- Supervised daily operations to ensure adherence to safety standards and project timelines.
- Coordinated workforce schedules to optimize productivity and resource allocation.
- Trained new employees on equipment use and safety protocols, fostering a culture of accountability.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
Security Officer
Alert Management (Pan American Airlines)
Frankfurt Germany
09.1989 - 09.1991
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to detect and respond to potential security breaches.
- Managed access control systems, ensuring only authorized personnel entered restricted areas.
- Collaborated with law enforcement during investigations and incident responses.
Petroleum Supply Specialist/Unit Supply Specialist
US Army
Germany
06.1981 - 08.1989
- Managed petroleum inventory levels to ensure supply chain continuity.
- Developed and implemented efficient fuel distribution strategies across multiple locations.
- Trained and mentored junior staff on operational best practices and safety protocols.
- Analyzed market trends to optimize procurement processes and reduce costs.
Education
High School Diploma -
Merritt Island High
Merritt Island, FL05-1981
Skills
- Conflict resolution
- Strategic planning
- Relationship building
- Motivating teams
- Continuous improvements
Certification
Petroleum Supply School Ft. Lee Va. 1981
Unit Supply School Ft Lee Va. 1984
Languages
German
Professional Working
Timeline
Leader
SMS Seashore International
11.2023 - 03.2025
Bartender
Hilton Garden Inn Hotel
06.2021 - 11.2023
Leader
SMS Seashore International
06.2018 - 06.2021
Fine Jewelry Sales Associate
JCPenney
06.2017 - 06.2018
Server/Head Bartender
Courtyard Marriott
06.2014 - 06.2017
Server/Bartender/Banquet Server
Sawgrass Marriott Resort & Spa
09.2013 - 09.2014
Server
Poppy's Italian
09.2011 - 09.2013
Server
One Ocean Resort & Spa
09.2009 - 09.2011
Food And Beverage/Room Services Supervisor
Saw Grass Marriott Resort & Spa
09.2007 - 09.2009
Server/Cocktail Bartender
The Lodge Inn & Club
09.2006 - 09.2007
Manager/Server/Server/Bartender
The Phoenix Restaurant
08.1996 - 01.2006
Shoe Sales Specialist
JCPenney
01.1994 - 01.1996
Wearhouse Forman
Lufthansa Airlines (LSG
01.1991 - 01.1994
Security Officer
Alert Management (Pan American Airlines)
09.1989 - 09.1991
Petroleum Supply Specialist/Unit Supply Specialist
US Army
06.1981 - 08.1989
High School Diploma -
Merritt Island High