Summary
Overview
Work History
Education
Skills
Timeline
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BRIAN QUINTANA

CLOVIS,NEW MEXICO

Summary

Adept at electronic lock programming and excelling in customer service, I significantly enhanced security and client satisfaction at Clovis Municipal Schools. My quick decision-making and proficiency in lock installation, combined with a track record of efficient project completion and strong supplier relationships, underscore my results-driven approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Knowledgeable Locksmith with solid communication, planning and time management skills. Maintaining inventories, working quickly and adhering to security standards. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience

Work History

Locksmith

Clovis Municipal Schools
08.2013 - Current
  • Collaborated with fellow locksmiths to complete complex projects efficiently and effectively.
  • Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
  • Used key cutting machines to duplicate or cut new keys.
  • Managed inventory of tools, supplies, and replacement parts to ensure readiness for any job requirement or customer need.
  • Built strong relationships with suppliers leading to timely delivery of quality materials at competitive prices.
  • Trained and overseen numerous people.
  • Had to make quick decisions to make sure the building were secure.

Medical Delivery Driver

Rotech Oxygen & Medical Equipment
03.2010 - 08.2013
  • Developed strong relationships with clients through attentive listening skills, addressing concerns or inquiries promptly.
  • Earned recognition for punctual deliveries, maintaining an excellent track record of on-time performance.
  • Handled emergency situations professionally, exhibiting quick decision-making abilities when rerouting or prioritizing urgent deliveries.
  • Provided exceptional customer service in every interaction with patients, healthcare professionals, and pharmacy staff.
  • Ensured safe transportation of sensitive medical products via careful handling and adherence to protocols.
  • Contributed to a safer work environment by following strict guidelines for loading and unloading medical supplies.
  • Adhered to all HIPAA regulations while handling confidential patient information for deliveries.
  • Maintained accurate records of deliveries, contributing to efficient inventory management.

Residential Youth Worker

Pathway
04.2009 - 03.2010
  • Maintained a safe living environment by enforcing house rules and addressing behavioral concerns promptly and effectively.
  • Assisted residents with daily living activities, promoting self-sufficiency and independence.
  • Managed medication administration according to prescribed schedules while maintaining accurate records of all medications dispensed.
  • Provided crisis intervention when necessary, deescalating volatile situations while ensuring the safety of all involved parties.

Detention Officer

Curry County Detention Center
03.2007 - 03.2009
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Responded promptly to emergency situations and provided medical aid.
  • Processed inmates by taking photographs and fingerprints.
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
  • Collaborated with other law enforcement agencies to ensure smooth processing of inmates entering or leaving the detention facility''s custody.
  • Reduced the risk of security breaches by maintaining strict adherence to established protocols and procedures.
  • Supervised Detention Officers and made sure they were doing their jobs officially.
  • Improved communication among staff by participating in daily shift briefings, sharing pertinent information regarding inmate activities and concerns.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.

Education

High School Diploma -

Clovis High School
Clovis, NM
05.2004

Skills

  • Lock installation proficiency
  • Customer Service
  • Attention to Detail
  • Dependable and reliable
  • Time management skills
  • Punctual and Reliable
  • Ordering parts
  • Patience and Tolerance
  • Policy Adherence
  • Conflict resolution skills
  • Observation
  • File and record maintenance
  • Safe Driving Practices
  • Deadline-oriented
  • Teamwork and Collaboration
  • Positive Attitude

Timeline

Locksmith

Clovis Municipal Schools
08.2013 - Current

Medical Delivery Driver

Rotech Oxygen & Medical Equipment
03.2010 - 08.2013

Residential Youth Worker

Pathway
04.2009 - 03.2010

Detention Officer

Curry County Detention Center
03.2007 - 03.2009

High School Diploma -

Clovis High School