Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Rawson

General Manager
Chanute,KS

Summary

Restaurant business and development. Hiring, staffing, creative objective and development. Building skills, promoting to hire levels. Terminating.


Hiring only the best, interviewing, selecting the best candidates for the best of the business.

Overview

8
8
years of professional experience

Work History

General Manager of Food Service

Pizza Hutt
05.2020 - Current
  • Increased customer satisfaction by implementing effective staff training and performance management programs.
  • Enhanced overall efficiency by streamlining food service processes and introducing new menu items.
  • Boosted employee morale with regular team-building activities, improving communication and collaboration.
  • Reduced food waste through better inventory management and portion control, leading to increased profitability.
  • Developed strong relationships with local suppliers for fresh ingredients, resulting in higher quality dishes and improved customer feedback.
  • Ensured compliance with health and safety regulations through regular inspections, staff training, and process improvements.
  • Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
  • Improved staff retention rates by offering competitive compensation packages and fostering a supportive work environment.
  • Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
  • Implemented effective marketing campaigns to increase brand awareness and attract new customers to the establishment.
  • Drove revenue growth by identifying untapped market segments and developing targeted promotions to attract new clientele.
  • Expanded catering services to accommodate various events, increasing overall sales revenue for the business.
  • Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
  • Cultivated an inclusive workplace culture that encouraged teamwork, promoted diversity, and supported professional growth opportunities for all employees.
  • Contributed to community engagement efforts through participation in local events, sponsorships of charitable initiatives, and partnerships with area schools or organizations.
  • Monitored industry trends to stay ahead of competitors and continuously adapt operations as needed for continued success in the marketplace.
  • Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
  • Negotiated pricing agreements with suppliers to secure cost-effective products without compromising quality or availability.
  • Developed and implemented comprehensive employee training programs that covered essential foodservice skills, customer service, and safety protocols.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Tracked food production levels, meal counts, and supply costs.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Reviewed and approved employee schedules and timesheets.
  • Oversaw training of more than Number team members.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
  • Formulated and implemented marketing strategies to increase sales and customer loyalty.
  • Collaborated with other departments to coordinate events and promotions.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Purchased food and cultivated strong vendor relationships.
  • Developed unique events and special promotions to drive sales.
  • Maximized quality assurance by completing frequent line checks.
  • Coordinated with catering staff to deliver food services for special events and functions.

Jlb Builders

Owner Operator Independent
08.2015 - Current
  • Enhanced project efficiency by implementing streamlined construction processes and effective communication strategies.
  • Reduced building costs through the negotiation of better deals with suppliers, resulting in significant savings for clients.
  • Improved workplace safety by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Delivered high-quality projects on time and within budget, consistently meeting client expectations and fostering long-term relationships.
  • Collaborated with architects and engineers to develop innovative solutions for complex building challenges.
  • Increased team productivity by providing ongoing training and support, fostering a positive work environment that encouraged growth.
  • Optimized resource allocation for various projects, ensuring cost-effectiveness while maintaining quality standards.
  • Implemented sustainable construction practices, contributing to eco-friendly building initiatives and reducing environmental impact.
  • Developed accurate project estimates to secure new business opportunities, resulting in increased revenue for the company.
  • Managed subcontractor relationships effectively, ensuring timely completion of tasks and seamless integration into project timelines.
  • Demonstrated strong leadership skills by overseeing teams of skilled laborers and tradespeople across multiple projects simultaneously.
  • Streamlined scheduling processes to ensure optimal use of resources, minimizing downtime between projects and maximizing team efficiency.
  • Solved complex construction issues promptly with creative problem-solving abilities, preventing costly delays or compromises in quality.
  • Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
  • Enhanced customer satisfaction by delivering exceptional craftsmanship on all completed projects, leading to positive referrals and repeat business opportunities.
  • Exceeded industry standards in terms of quality control measures by consistently monitoring materials used during construction.
  • Mitigated potential risks associated with construction sites through proactive identification of hazards.
  • Ensured all necessary permits were obtained prior to starting work on each project in adherence to building codes and regulations.
  • Contributed to the growth of the company by assisting in the development and implementation of effective marketing strategies targeting potential clients.
  • Achieved high levels of workmanship on every project by monitoring progress closely, providing guidance where necessary, and ensuring best practices were followed.
  • Delegated assignments based on plans, project needs, and knowledge of individual team members.
  • Identified and eliminated safety risks through additional training.
  • Completed accurate material and labor estimates for jobs ranging from small to large budgets.
  • Used personal expertise and craftsmanship to complete residential and commercial renovations.
  • Worked closely with owners throughout process to keep projects in line with individual visions.
  • Achieved multiple large-scale projects on time, within budget and to high-quality standards through meticulous planning.
  • Trained new staff on proper building techniques, site regulations and safety protocols.
  • Interpreted blueprints accurately, building structures to exact specifications.
  • Implemented safety codes and regulations to maintain site compliance and uphold safe working conditions.
  • Coordinated subcontractors to complete work within quality and timeframe targets.
  • Inspected work sites to assess construction quality and productivity against project plans.
  • Met with designers and engineers to address conflicts and reach appropriate solutions.
  • Completed accurate material and labor estimates for jobs with $Amount+ budgets.
  • Developed detailed construction plans and organized required materials to maintain productivity.
  • Upgraded construction processes to improve site productivity and reduce project costs.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Cleaned and maintained tools, equipment and worksites.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Completed tear-down of existing structures to prepare for new construction.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Assisted in digging, trenching and backfilling trenches and foundations.
  • Mixed and poured concrete for variety of projects.
  • Installed drywall, siding and other structural components.
  • Operated forklifts and boom lifts to complete various tasks.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Helped with erecting scaffolding and ladders.
  • Helped with door and window installations.
  • Worked on sites, installing roofs and other exterior components.
  • Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.

Education

Associates Degree - Building Arts

Northern California Carpenter Apprentice Program
Martinez, CA
06.2000

Highschool Diploma - General Studies

Armijo High School
Fairfield, CA
1996

Skills

  • Operations Management
  • Cost Control
  • Marketing and Promotions
  • Sales Growth
  • Creativity and Innovation
  • Menu Development
  • Strategic Planning
  • Quality Assurance
  • Team Leadership
  • Decision Making
  • Time Management
  • Adaptability and Flexibility
  • Inventory Control
  • Budgeting and Forecasting
  • Analytical Thinking
  • Vendor Relations
  • Interpersonal Skills
  • Staff Training
  • Customer Service
  • Attention to Detail
  • Scheduling and Rostering
  • Organizational Skills
  • Conflict Resolution
  • Problem Solving
  • Performance Management
  • Project Management
  • Team Development
  • Portion Control
  • Purchasing
  • Hiring Standards
  • Production Records
  • Hiring Procedures
  • Health Inspections
  • Equipment Management
  • Fine-Dining Expertise
  • Sanitation Standards
  • Food Preparation
  • Wine Pairing
  • Facility Maintenance
  • Staff Supervision
  • Resource Allocation
  • Performance Evaluations
  • Sales Planning
  • Staff Leadership
  • Food Storage
  • Nutrition Knowledge
  • Price Negotiation
  • Employee Retention
  • Recipe Creation
  • Special Events Planning
  • Regulatory Compliance
  • Waste Reduction
  • Ordering Supplies
  • Catering Coordination
  • Sales Leadership
  • Promotions Planning
  • Staff Motivation
  • Quality Control
  • Cost Controls
  • Allergy Awareness
  • Food Presentation
  • Kitchen Staff Coordination
  • Performance Improvement
  • Relationship Building
  • Money Handling
  • Employee Supervision
  • Payroll Administration
  • Recruitment
  • Expense Tracking
  • Event Coordination
  • Contract Negotiation
  • POS Terminal Operation
  • Budget Administration
  • Managing Reservations and Large Parties
  • Supply Ordering and Management
  • Menu Pricing and Writing
  • Coaching and Mentoring
  • ServSafe Food Manager
  • Safe Food Handling
  • Work Planning and Prioritization
  • Recruitment and Hiring
  • Scheduling
  • Facilities Planning
  • Building Maintenance
  • Workflow Planning
  • Collaboration and Teamwork
  • Database Interface and Query Software
  • Profitability Optimization
  • Inventory Management
  • Service Delivery Management
  • Food Plating and Presentation
  • Calendar and Scheduling Software
  • Intuit QuickBooks
  • Inventory Management Software
  • Catering Services
  • Fire Safety Regulations
  • Labor and Overhead Cost Estimation
  • Back of House Management
  • Kitchen Equipment Operation and Maintenance

Timeline

General Manager of Food Service

Pizza Hutt
05.2020 - Current

Jlb Builders

Owner Operator Independent
08.2015 - Current

Associates Degree - Building Arts

Northern California Carpenter Apprentice Program

Highschool Diploma - General Studies

Armijo High School

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