Brian Redmond
Tinley Park, IL,IL
Summary
AA student in Business Management at DeVry University. Well organized and self motivated with 5+ years in customer service. Excellent communication skills, and commitment to providing quality care to everyone.
Overview
20
20
years of professional experience
Work History
Delivery Courier
Uber Eats
Chicago, IL
05.2016 - Current
- Provided excellent customer service when interacting with clients during package pickups and deliveries.
- Ensured safe transportation of packages
- Delivered items directly into customers' homes when necessary, providing additional customer service support.
Machine Operator Technician
Human Technologies Global
Maywood, IL
07.2019 - 03.2020
- Inspected parts with precision measuring instruments and recorded results on inspection reports.
- Monitored machine operations to detect malfunctions or out-of-tolerance machining and adjusted machine controls or control media as required.
- Programmed computer numerical control machines using CAD and CAM software packages.
- Troubleshoot malfunctions involving production machines.
Laundry Attendant
Fitness Formula Clubs
Chicago, IL
10.2017 - 03.2018
- Operated washing machines, dryers, extractors, and other laundry equipment.
- Monitored washing machine cycles to ensure proper treatment of fabrics.
- Assisted customers with their inquiries regarding laundry services.
- Performed routine maintenance tasks on washers, dryers and other related equipment.
Customer Service Representative
Planet Fitness
Chicago, IL
07.2015 - 10.2016
- Opened facility on weekends.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered incoming calls and emails, providing customer support and assistance with products and services.
Photographer's Assistant
Property Inspectors of America
Mount Prospect, IL
04.2012 - 07.2014
- Photographed damages to property to assist with the estimation for repairs
- Create portfolios for clients to showcase work.
- Enhanced inspection efficiency by taking photos.
Delivery and Installation
Micrographics
Mishawaka, IN
09.2006 - 10.2008
Delivered and installed office equipment including but not limited to printers, copiers and fax machines.
Machine Operator
Labor Ready
Elkhart, IN
05.2006 - 12.2006
- Monitor the feed and speed of machines during the machining process.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Adjust machine settings to complete tasks accurately.
- Troubleshoot malfunctions in equipment or processes.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Inspect finished workpieces to ensure conformance with specifications.
- Maintain records of completed work and production data including volume produced and time required for each task.
Stock Clerk
Babies R Us
Granger, IN
05.2004 - 10.2006
- Received incoming shipments and verified that the correct items, in the correct quantities, were delivered.
- Stocked store before business hours.
- Checked stock to ensure inventory accuracy and identified discrepancies between physical inventories and computer records.
- Prepared orders for shipping by gathering specified items from stockroom shelves, packing items into boxes or crates, and affixing labels onto packages.
Education
Associate of Applied Science - Business Management
DeVry University
Villa Park, IL11-2024
Diploma - General Studies
Penn High School
2005
Skills
- Quick Learner
- Customer-oriented
- Time Management
- Scheduling
- Spreadsheets
- Computer Proficiency
- Typing Proficiency
- Prioritization
Timeline
Machine Operator Technician
Human Technologies Global
07.2019 - 03.2020
Laundry Attendant
Fitness Formula Clubs
10.2017 - 03.2018
Delivery Courier
Uber Eats
05.2016 - Current
Customer Service Representative
Planet Fitness
07.2015 - 10.2016
Photographer's Assistant
Property Inspectors of America
04.2012 - 07.2014
Delivery and Installation
Micrographics
09.2006 - 10.2008
Machine Operator
Labor Ready
05.2006 - 12.2006
Stock Clerk
Babies R Us
05.2004 - 10.2006
Associate of Applied Science - Business Management
DeVry University
Diploma - General Studies
Penn High School
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