Ambitious and results-driven professional seeking a challenging position in sales leveraging my expertise in pursuing revenue opportunities, and building strategic partnerships to drive new business contributing to overall company success.
Overview
8
8
years of professional experience
Work History
Director of Operations
Solo Events Group
Syracuse, NY
04.2022 - Current
Provide operational support to PGA Tour, Senior PGA Tour, LIV Golf and LPGA Tour events nationwide and in Mexico
Operational support to include: designing, implementing, and executing waste removal and recycling programs, managing beverage distribution programs, spearheading on course spectator routing, and general operational support as requested by client
Work closely with tournament staff, other vendors, and title sponsor representatives to ensure quality control and appropriate vendor coordination in a fast paced, often- changing environment
Modernize and improve operational procedures to increase efficiency and profitability while tightly controlling and preventing costs and resource waste
Lead a team of 5-10 employees, delegating assignments and optimizing team performance based on individual strengths, scope of work, and client requests
Build and maintain relationship with client to increase scope of work, and secure business for future events
Business Development Manager
The Coffee Bean & Tea Leaf
Los Angeles, CA
11.2015 - 12.2021
Negotiated and closed long-term franchise agreements and area development agreements with new clients in assigned territory covering the entire United States, with a focus on West Coast and Northeast markets
Responsible for signing franchise agreements for over 100+ new stores at market maturity. This includes both traditional markets and non-traditional development channels such as airports, colleges and universities, travel plazas, malls and stadiums
Brought in over $1 million in initial franchise fees from deals I spearheaded
Developed and implemented strategic business plans to increase market share and profits by networking with prospects and valuable customers via cold calling, marketing campaigns, word of mouth, and industry trade shows nationwide
Consistently exceeded quotas and hit key performance indicators through penetration of new accounts. KPI’s to include; annual franchises added to system, and annual franchise fees collected
Created and delivered reports and presentations detailing business development activities to superiors
Collaborated cross-functionally with marketing, legal, and accounting teams to successfully close business deals
Managed all initial contacts and recorded contact in company CRM system (Microsoft)Dynamics CRM). Responsible for maintaining CRM system to reflect current status of deals within the pipeline. Also presented pipeline updates to superiors on a weekly basis
Education
Associate of Arts - Humanities
Onondaga Community College
Syracuse, NY
01-2011
Skills
Clear and persuasive verbal communicator
Strong written communication for emails, presentations and proposals
Active listening to understand client needs
Building rapport with clients and prospects
Negotiating skills to close deals and overcome objections
Ability to articulate product features and benefits to clients
Managing a sales pipeline and following up with leads in a timely manner
Consistently meeting sales targets and deadlines
Willingness to learn and improve my skillset
Ability to take constructive criticism and move on from setbacks
Team player who works well with cross functional teams and shares best practices with peers
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