Brian Reyes
Grapevine,TX
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
25
25
years of professional experience
Work History
Customer Service Supervisor
Pegasus Logistics Group
03.2020 - 08.2023
- Led of team of 20 account managers and support staff both onsite and remote
- Organized account teams to support $20 million in business
- Assisted Sales and Business Development in onboarding new customers
- Performed annual and quarterly performance reviews
- Conducted hiring and exit interviews
- Participated and led Lean and 5S quality initiatives
- Coordinated with internal and external partners to ensure proper handling of customer projects
- Mentored future leaders.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Station Manager
Pegasus Logistics Group
08.2018 - 02.2020
- Successfully grew a new company market to a top performing business unit
- Made personnel decisions
- Performed annual and quarterly performance reviews
- Assisted Sales and Business Development grow the business from $75,000 to $5 million in 2 years
- Negotiated rates external partners
- Led International and Domestic service offerings
- Pay invoices
- Review contracts.
Strategic Account Manager
Pegasus Logistics Group
03.2015 - 09.2018
- Managed $10 million book of business
- Managed warehouse operations
- Oversaw daily cycle counts and physical inventory review to achieve 98% accuracy
- Conducted annual and quarterly performance reviews
- Hosted periodic business reviews with all customers.
Logistics Manager
Concept Services
07.2014 - 01.2015
- Manage track and trace operations
- Establish new warehouse and freight providers
- Maintain warehouse vendor database
- Negotiate rates with warehouses and freight companies
- Resolve freight claims
- Pay invoices
- Review contracts.
Air Export Agent
Kuehne & Nagel
10.2012 - 07.2014
- Dispatched cartage companies to pick up export shipments
- Routed export shipments on approved carriers or airlines
- Tracked shipments to destination
- Reported shipment activity for an Austin based customer
- Invoiced shipments.
Transportation Account Manager
CEVA Logistics
01.2007 - 01.2013
- Maintained a strong relationship with a $2 million account
- Managed track and tracing operations as well as routing for all transportation moves
- Quote, rate, and bill all transportation moves
- Managed supplier relationships to increase revenue per shipment by 20%
- Host QBR’s
- Participated in RFQ’s
- Maintained 98%, raw on time delivery
- Worked hand and hand with customers’ vendors to ensure timely and cost effective shipments.
3PL Warehouse Manager
CEVA Logistics
01.2007 - 01.2013
- Managed 26 full time and part time employees at 3 different facilities
- Managed daily cycle counts
- Maintained 98.5% inventory accuracy in Austin warehouse 2400 SKU’s valued at $10 million
- Functioned and trained employees in the customer’s operating systems
- Used LEAN training to organize the warehouse layout focusing on an efficient pick, pack and ship operation
- Hosted customer meetings focusing on inventory and order fulfillment
- Trained ISO9001 internal auditor
- Evaluated Texas based CEVA stations for ISO procedure compliance
- Assisted CEVA Corp Quality in rewriting out of date policies and procedures
- Familiar with LEAN best practices
- Participated in and lead Kaizans.
Logistics Clerk
Freescale Semiconductor/DHL
01.2006 - 01.2007
- International and domestic shipping clerk
- Maintained purchase orders and verification of inbound material
- Stocked and staged customer orders
- Order allocation
- Deployed orders to other DAC’s.
Material Handler
Solectron Texas
01.1999 - 01.2006
- Shipping coordinator for CISCO Systems
- Coordinate with carriers for proper movement of customer owned material
- Coordinate with customers and production line on expedited orders
- Safeguard orders that were onsite and in transit to distribution centers
- Production lead for CISCO Cat6 Box Build
- Responsible for constructing Box Build production department
- Supervised employees on multiple shifts
- Trained all new employees on QA, material handling, order scheduling, picking, manufacturing, testing, packing, shipping and ordering supplies.
Skills
- Supply Chain Management
- Warehouse Management
- Quality Assurance
- Project Management
- Key Account Management
- Team Oversight
- Team Development
- Transportation Management
Timeline
Customer Service Supervisor
Pegasus Logistics Group
03.2020 - 08.2023
Station Manager
Pegasus Logistics Group
08.2018 - 02.2020
Strategic Account Manager
Pegasus Logistics Group
03.2015 - 09.2018
Logistics Manager
Concept Services
07.2014 - 01.2015
Air Export Agent
Kuehne & Nagel
10.2012 - 07.2014
Transportation Account Manager
CEVA Logistics
01.2007 - 01.2013
3PL Warehouse Manager
CEVA Logistics
01.2007 - 01.2013
Logistics Clerk
Freescale Semiconductor/DHL
01.2006 - 01.2007
Material Handler
Solectron Texas
01.1999 - 01.2006
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