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Brian R. Hawkins
Copperas Cove,Texas
Summary
Experienced Director of Operations with a strong track record of leading high-performing teams and executing strategic initiatives that drive organizational growth. Skilled in directing cross-functional projects, resulting in significant process improvements and operational efficiencies. Adept at fostering collaborative environments and delivering impactful results through effective leadership and communication. Seeking a position as a Director of Operations, leveraging proven expertise in optimizing operational efficiency and streamlining processes. Demonstrated success in managing large teams and implementing strategic initiatives to improve productivity and reduce costs. Possesses strong problem-solving skills and a commitment to driving continuous improvement to achieve organizational goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Director
Chick Fil A
03.2021 - Current
- Gross annual sales exceeding 6.5 million dollars
- Hire and train staff to meet company standards of proficiency and customer service
- Maintain relationships with local business, non-profit and private entities for the purpose of community engagement and marketing
- Improve sales through additional output streams including catering and offsite sales opportunities
- Provide excellent customer service and resolve all issues to make sure customer satisfaction is achieved
Executive Director
Cove House Emergency Homeless Shelter
08.2014 - Current
- Leadership of staff and volunteers and fund raising
- All facets of operation including Staffing, Human Resources, Purchasing and P&L
- Hire and train all staff to meet company standards of proficiency and customer service
- Develop all advertising/outreach campaigns and social media to bring awareness
- Organize and facilitate fundraising and community involvement and events
Administrative Pastor
Refuge-Ministries
01.2014 - 08.2014
- Leadership of congregates and staff
- Develop advertising/outreach campaigns and social media
- Educate and teach others weekly
- Organize and facilitate community involvement and events
General Manager
Bush’s Chicken
02.2013 - 08.2014
- Gross annual sales exceeding 1.5 million dollars
- All facets of operation including Staffing, Purchasing and P&L
- Hire and train all staff to meet company standards of proficiency and customer service
- Maintain relationships with vendors and other local and private entities
- Provide excellent customer service and resolve all issues to make sure customer satisfaction is achieved
Pastor
Fellowship Cove
03.2003 - 01.2014
- Leadership of congregates and staff
- Develop all advertising/outreach campaigns and social media
- Educate and teach others weekly
Risk Manager/Event Coordinator
City of Copperas Cove
05.2009 - 02.2013
- Direct and manage safety programs for the City of Copperas Cove
- Created Safety Committee to mitigate workplace hazards, assess severity of existing findings, and establishing controls for preventing accidents
- Determined if training, and work environments are in compliance with applicable occupational safety and health laws
- Established and coordinates safety training, ensuring proper documentation and certification
- Oversaw compliance with policies and procedures
- Oversight of Human Resources programs including benefits, worker’s compensation and staff relations
- Responsible for filing, investigation and closure of all claims for worker’s compensation
- Develop relationships with several local businesses and entities for the purpose of sponsoring events while providing marketing exposure for participants
- Coordinate events from conception to completion including all funding, staffing and logistics
Education
Bachelor’s Degree - Business Management
Almeda University
2007
Dallas Baptist University
Dec. 1990
Skills
- Skilled In
- Operating Systems Proficiency
- Effective Public Speaking
- Event Coordination
- Professional Catering Services
Affiliations
Memberships Licensed and Ordained Minister, Lions Club Vice President, Exchange Club District Director, Exchange Club Past President, State Licensed Real Estate Agent, Copperas Cove Ministerial Alliance, Cove House Emergency Shelter, Hope Pregnancy Center
Certification
- ServSafe Food Manager's Certification
- ServSafe Exam Proctor
Non Profit of The Year 2024
Cove House is a true Community Partner. Cove house works with and helps support over twenty other agencies and non profits in the tri county area. It was selected by the Copperas Cove Chamber of Commerce from over 100 organizations due to the deep commitment to improving the lives of all citizens.
Timeline
Director
Chick Fil A
03.2021 - Current
Executive Director
Cove House Emergency Homeless Shelter
08.2014 - Current
Administrative Pastor
Refuge-Ministries
01.2014 - 08.2014
General Manager
Bush’s Chicken
02.2013 - 08.2014
Risk Manager/Event Coordinator
City of Copperas Cove
05.2009 - 02.2013
Pastor
Fellowship Cove
03.2003 - 01.2014
Dallas Baptist University
Bachelor’s Degree - Business Management
Almeda University
Accomplishments
- Awarded Non Profit of the Year 2024 for outstanding service to the community.
- Achieved Fund Raising goals to build two new housing structures valued at 1.1 Million dollars
- Supervised team of 75 staff members at Chick Fil A.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Company CultureWork-life balancePersonal development programsSoftware
Power Point
Excel
Zoom
Teams
Languages
English
Native or Bilingual
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