Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Ricasata

Waldorf,Maryland

Summary

Hardworking Feild service technician bringing 1+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.


Forward-thinking professional offering more than 10 years of experience working in demanding, deadline-driven environments. Excellent skills servicing machcanical systems, making repairs and conducting warranty work.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Field Service Technician

NCR Atleos
05.2022 - Current
  • Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
  • Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
  • Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
  • Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.

Salesperson

Johnston Reasearch And Performance
08.2020 - 04.2022
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Implemented effective sales strategies to maximize revenue generation.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Organized promotional events that showcased products while driving brand awareness and generating leads.

Owner

The Redzone Blitz
07.2017 - 05.2021
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.

Education

High School Diploma -

Friendly High School
Fort Washington, MD

Skills

  • Customer Training
  • Customer Service
  • Work Order Management
  • Fault Diagnosis
  • Equipment Inspection
  • Equipment Repair
  • Technical Troubleshooting
  • Preventive Maintenance
  • Device Installation
  • Teamwork and Coordination
  • Problem-Solving
  • Courteous and Professional

Timeline

Field Service Technician

NCR Atleos
05.2022 - Current

Salesperson

Johnston Reasearch And Performance
08.2020 - 04.2022

Owner

The Redzone Blitz
07.2017 - 05.2021

High School Diploma -

Friendly High School

Similar Profiles

  • BENIE AMANI

    BENIE AMANIBENIE AMANI

    Data Scientist at NCR Corporation - NCR AtleosData Scientist at NCR Corporation - NCR Atleos

  • JOANNE COÑOSO

    JOANNE COÑOSOJOANNE COÑOSO

    Chief of Staff and Government Lead at NCR Cebu Development Center (NCR Atleos)Chief of Staff and Government Lead at NCR Cebu Development Center (NCR Atleos)

  • Jacques Lazare

    Jacques LazareJacques Lazare

    Senior Software Engineer at Cardtronics/NCR/NCR AtleosSenior Software Engineer at Cardtronics/NCR/NCR Atleos

  • Meena Redkar

    Meena RedkarMeena Redkar

    Business Operations Sr.Analyst-MS Global PMO at NCR Corporation India Pvt Ltd (NCR Atleos)Business Operations Sr.Analyst-MS Global PMO at NCR Corporation India Pvt Ltd (NCR Atleos)

  • Shalonda Tompkins

    Shalonda TompkinsShalonda Tompkins

    Property and Evidence Technician / Major Narcotics Branch/VCSD at Metropolitan Police DepartmentProperty and Evidence Technician / Major Narcotics Branch/VCSD at Metropolitan Police Department

CREATE PROFILE
Brian Ricasata