Summary
Overview
Work History
Education
Skills
Timeline
Generic
Brian Rice

Brian Rice

Stockton,CA

Summary

Proven track record in enhancing customer satisfaction and optimizing front-end operations, demonstrated at Safeway and Golden State Carpet Service. Skilled in customer service and time management, adept at reducing material waste by 20%. Excelled in team cooperation and adapting to diverse project requirements, consistently improving shopping and service environments.

Professional with experience in customer service and retail environments. Adept in ensuring customer satisfaction through effective communication and problem-solving skills. Strong focus on teamwork, adaptability, and delivering consistent results. Known for reliability, efficiency, and positive attitude in fast-paced settings.

Retail worker prepared for this role with strong background in customer assistance and store maintenance. Known for efficient grocery bagging and cart retrieval, contributing to pleasant shopping experience. Highly focused on team collaboration and adaptability to changing needs, ensuring reliable support and effective service.

Diligent Customer Service professional bringing demonstrated expertise in customer support, task prioritization and time management. Familiar with diverse courtesy tasks, including moving product, collecting carts, and locating items for customers. Proficient in stock management and sales support.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

26
26
years of professional experience

Work History

Front End Associate

Safeway
12.2022 - 03.2023
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.

Floor Covering Installer

Golden State Carpet Service
10.2001 - 02.2008
  • Reduced material waste by accurately measuring and cutting materials according to project specifications.
  • Stayed current with industry trends and advancements in flooring materials, ensuring optimal product knowledge and recommendations for clients.
  • Assisted in training new employees on best practices for floor covering installation techniques.
  • Conducted thorough post-installation inspections to verify adherence to client specifications and address any necessary adjustments.
  • Improved customer satisfaction by providing timely and accurate floor covering installations.
  • Adapted quickly to changing client demands, demonstrating flexibility in handling diverse project requirements.

Delivery Driver/Warehouse

Platt Electric
09.1999 - 09.2001
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Verified accuracy of all deliveries against order forms.
  • Expedited deliveries to meet customer deadlines and requirements.

Courtesy Clerk

Safeway
06.1997 - 09.1999
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.

Education

No Degree - Fire Fighting

Feather River Community College
Quincy, CA

No Degree - Floor Covering

Carpenters And Floor Covering District 16 Local 12
Oakland, CA

High School Diploma -

Concord High School
Concord, CA
05-1999

Skills

  • Customer service
  • Time management
  • Front-end performance optimization
  • Product restocking
  • Team contribution
  • Merchandise recommendations
  • Customer assistance
  • Reliable and responsible
  • Team cooperation
  • Adaptable and flexible
  • Ability to lift 40 pounds

Timeline

Front End Associate

Safeway
12.2022 - 03.2023

Floor Covering Installer

Golden State Carpet Service
10.2001 - 02.2008

Delivery Driver/Warehouse

Platt Electric
09.1999 - 09.2001

Courtesy Clerk

Safeway
06.1997 - 09.1999

No Degree - Fire Fighting

Feather River Community College

No Degree - Floor Covering

Carpenters And Floor Covering District 16 Local 12

High School Diploma -

Concord High School
Brian Rice