Brian rienstra
San Luis Obispo,CA
Summary
Adept at multitasking and guest engagement, I excelled at Dockside by managing multiple tables efficiently, ensuring high service quality. My adaptability shone at Grandlibaken Resort, seamlessly adjusting to event changes. Skilled in POS operation and known for a strong work ethic, I consistently contributed to team success and enhanced customer experiences.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
16
16
years of professional experience
Work History
Serverr
Dockside
05.2012 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Catering Server
Grandlibaken Resort
10.2010 - 03.2011
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Contributed to team success by cross-training in various roles such as bartender, server assistant, or line cook when necessary.
- Wrapped silverware and folded napkins according to standard procedures or in requested arrangements.
Line Cook
Northstar At Tahoe
11.2008 - 03.2010
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Grilled meats and seafood to customer specifications.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Education
High School Diploma -
North Tahoe High School
Tahoe City, CA07-2008
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Menu memorization
- Wine pairings
- POS operation
- Calm demeanor
- Adaptable and flexible
Timeline
Serverr
Dockside
05.2012 - Current
Catering Server
Grandlibaken Resort
10.2010 - 03.2011
Line Cook
Northstar At Tahoe
11.2008 - 03.2010
High School Diploma -
North Tahoe High School
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