Brian Riggins

• Registered guest, collected guest payments, completed and confirmed guest reservations
• Maintained records of assigned and available rooms.
• Managed standards and procedures of Motel 6 / Studio 6 through effective planning, organization and decision-making.

• Guest Services and Check-in/Check-out: Warmly greeting guests upon arrival, efficiently managing the registration process, verifying identification, confirming reservations, and assigning rooms based on availability and guest preferences. You will also handle the check-out process, ensuring accurate billing and processing payments.
• Reservation Handling: Managing and responding to guest inquiries regarding reservations via phone, email, and online platforms. This includes providing information on room types, rates, and availability, as well as processing new reservations, modifications, and cancellations.
• Payment Processing and Account Management: Accurately processing guest payments using various methods, ensuring proper posting of charges, and maintaining balanced accounts.
• Room Status and Record Keeping: Maintaining meticulous records of assigned and available rooms, ensuring accuracy in the property management system to optimize occupancy and facilitate efficient room management.
• Adherence to Brand Standards: Effectively planning, organizing, and making decisions that align with Motel 6/Studio 6 standards and procedures to ensure a consistent and satisfactory guest experience.

• Executed a diverse range of masonry projects for commercial and residential clients, demonstrating proficiency in utilizing various power and hand tools.
  
  Specialized in the construction and repair of brick, concrete block, and stone structures, including foundations, walls, and aesthetic enhancements.
  
  Constructed and installed essential site features, including footings, basements, sidewalks, and driveways, ensuring structural integrity and longevity.
  
  Proficiently interpreted project blueprints and specifications to accurately guide project execution, adhering to design requirements and industry standards.
  
  Utilized lasers for precise measurement and alignment, ensuring accuracy and minimizing errors in all phases of construction.
  
  Supervised and inspected the work of subordinates, providing guidance and ensuring strict compliance with accepted masonry construction practices, safety regulations, and project specifications.

• Efficiently loaded and unloaded merchandise onto trucks and other vehicles, ensuring the safe and secure transport of goods.
• Delivered merchandise to customer residences using a company-provided vehicle, adhering to assigned routes and schedules.
• Professionally installed and set up rented merchandise in customer homes, providing clear instructions on proper usage.
• Conducted timely and efficient pick-up of merchandise from customer homes as assigned, ensuring careful handling of items.
• Responded to and completed customer service calls in a timely and professional manner, addressing inquiries and resolving issues effectively.
• Consistently adhered to all company policies, procedures, and standards in all aspects of the role.
• Refurbished returned merchandise to a like-new condition, performing necessary cleaning and minor repairs.
• Maintained the cleanliness and organization of the showroom, including vacuuming, dusting, and utilizing household cleaning materials.

• • Troubleshot machinery and equipment malfunctions by disassembling components to identify the root cause of issues.
  • Repaired or replaced broken and malfunctioning components, ensuring the timely restoration of equipment functionality.
  • Performed basic diagnostic tests to proactively detect minor equipment problems, facilitating preventative maintenance.
  • Maintained optimal equipment performance by regularly cleaning and lubricating machinery.
  • Conducted thorough checks on machinery performance to ensure efficient and safe operation.
  • Tested malfunctioning machinery to accurately diagnose the extent of the problem, differentiating between minor and major repair needs.
  • Optimized equipment functionality by adjusting components and resetting or calibrating sensors and controls.ontrols