Summary
Overview
Work History
Education
Skills
Positions
Languages
References
Timeline
Generic

Brian Rivera

Nolensville,TN

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Painting Superintendent

ProTek Painting Services
Franklin, TN
08.2022 - 10.2023
  • Organized the purchase of materials and equipment for the painting crew.
  • Supervised the preparation of surfaces prior to painting, including patching, sanding and cleaning.
  • Inspected surfaces after completion of painting tasks to ensure proper adherence to quality standards.
  • Ensured that all workers followed safety procedures while operating ladders, scaffolding or other equipment used in painting jobs.
  • Coordinated with other tradespeople onsite to ensure timely completion of projects without sacrificing quality or safety standards.
  • Performed regular inspections of tools and equipment used by the paint crew to ensure they were properly maintained and functioning correctly.
  • Resolved any customer complaints regarding surface appearance or color selection promptly.
  • Delegated duties to employees based on skillset.

Customer Service Representative

America’s Insurance
Nashville, TN
08.2018 - 08.2022
  • Take incoming calls to assist the customer to file a claim.
  • Answer questions and resolve problems with the claim process.
  • Contact customers in order to respond to inquiries, complaints and comments.
  • Review insurance policy terms in order to determine whether a particular loss is covered by insurance.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Collected deposits or payments and arranged for billing.

Sales Associates

Sherwin Williams
Franklin, TN
08.2013 - 08.2018
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Assisted customers with product selection, sizing and styling.

Education

High School Diploma -

Ravenwood High School
Brentwood, TN
05-2014

Skills

  • Teamwork and Collaboration
  • Proficient using Microsoft Word, Excel, PowerPoint
  • Bilingual: Spanish and English
  • Written and oral communication skills
  • Problem-solving skills
  • Retail Store Operations
  • Customer Service
  • Adaptable and Flexible

Positions

  • Baseball Scout, Prep Baseball Report, Nashville, TN, May 2015 to current, Create write ups for the best high school athletes throughout the state of Tennessee, Constantly update information on twitter while also running the company’s home page, Send scouting reports to cross checkers and other local Major League Baseball Scouts
  • Customer Service Representative, America’s Insurance, Nashville, TN, May 2015 to July 2015, Create customized tools and applications to handle the specific reporting needs of a business, Created and maintained efficient and secure systems for recording data and producing relevant documentation
  • Sales Associates, Sherwin Williams, Jackson, TN, April 2013 to August 2013, Import, clean, transform, validate or model data with the purpose of understanding or drawing conclusions to assist in decision making, Presenting data in charts, graphs, and tables, designing and developing relational databases for collecting data and in some organizations it also includes building or designing data input or data collection screens

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Painting Superintendent

ProTek Painting Services
08.2022 - 10.2023

Customer Service Representative

America’s Insurance
08.2018 - 08.2022

Sales Associates

Sherwin Williams
08.2013 - 08.2018

High School Diploma -

Ravenwood High School

Similar Profiles

CREATE PROFILE
Brian Rivera