Brian Robbins
Administrative Professional
Summary
Driven and resourceful Administrative professional with 20+ years of experience supporting work of high-achieving executives. Track record supporting professional needs with well-organized precision. Sophisticated and graceful in managing high-volume workloads in rapidly changing environments. Dynamic communication and interpersonal relation skills with a continual commitment to cultivating strong client relations, motivating team members, and aligning daily operations with long-term business initiatives
Overview
19
19
years of professional experience
Work History
Executive Assistant/Paraprofessional
Deloitte
Chicago, IL
08.2015 - 06.2020
- Delivered ongoing administrative support and acted as Chief of Staff to the Chicago Managing Partner and the International Tax team.
- Strategically coordinated, planned, and managed special events, teambuilding programs, and extensive calendars in support of employees, management, and clients.
- Streamlined internal operations of the International Tax practice to maximize productivity and efficiency.
- Remained in constant contact with Chicago leaders to communicate input, action plans, and updates.
- Played a vital role in ensuring the seamless operations of day-to-day activities and projects while simultaneously achieving on-time and high-quality objectives.
- Maintained accurate and updated records of presentations, reports, and leadership emails.
- Displayed a friendly and professional demeanor when addressing key International Tax client inquiries regarding project scope, coordination, and billing.
- Worked collaboratively with internal and external stakeholders in coordinating meetings and trainings.
- Encouraged coordination and cooperation among department and continuous review of interdepartmental processes to support quality control and improvement.
- Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
Executive Assistant/Business Services Specialist
Deloitte Touche Tohmatsu Limited
Chicago, IL
03.2007 - 08.2015
- Delivered ongoing administrative support to the Deputy Global Managing Partner and Global Services and Global M&A teams throughout the US, UK, and France.
- Prioritized daily workflow to optimize the efficiency of daily administrative-related operations including travel arrangements, global projects, and the coordination of the Global Innovation conference.
- Skillfully developed and implemented logistical projects that aligned with Global FA Diversity and Inclusion strategies and goals.
- Guaranteed global service expenses adhered to strict budgetary constraints.
- Productively managed relationships with YUM Brands and United Airlines to encourage their repeat business, sales, and satisfaction as the Client Account Manager.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Executive Assistant
Grant Thornton LLP
Chicago, IL
06.2005 - 03.2007
- Delivered ongoing administrative support to the Chief Human Resource Officer.
- Actively assisted the CHRO with coordinating training programs and the annual Global HR Management Conference.
- Demonstrated company benefits and features to new hires during Annual Benefits Open Enrollment presentations.
- Kept lines of communication open between the Senior Leadership Team, Partnership Board, and the Office of the Chief Human Resource Officers to discuss pertinent updates and project performance.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
SENIOR ADMINISTRATIVE ASSISTANT
Deloitte
CHICAGO, IL
08.2001 - 06.2005
- Provided dynamic administrative support to Partners within the tax department.
- Achieved on-time, on-budget, and high-quality goals when managing programs and special projects.
- Coached new employees on administrative procedures, company policies and performance standards.
- Coordinated office activities and public events, including product ordering, set up and technology.
Education
Bachelor of Science - Business Administration
Western Governors University
Salt Lake City, UT 01.2020 - 01.2022
Bachelor of Arts - Fine Arts
University of Michigan - Ann Arbor
Ann Arbor, MISkills
Advanced MS Office Suite
Travel Planning (Concur)
Project Management
Performance improvement
Conference Planning
Office management
Technical Support
Staff Management
Employee training and development
Expense Management
Report Development
Scheduling
Calendar Management
Problem Solving
Communication Skills
Emotional Intelligence
Community Involvement
Board Member, Portico Performing Arts
Timeline
Bachelor of Science - Business Administration
Western Governors University
01.2020 - 01.2022
Executive Assistant/Paraprofessional
Deloitte
08.2015 - 06.2020
Executive Assistant/Business Services Specialist
Deloitte Touche Tohmatsu Limited
03.2007 - 08.2015
Executive Assistant
Grant Thornton LLP
06.2005 - 03.2007
SENIOR ADMINISTRATIVE ASSISTANT
Deloitte
08.2001 - 06.2005
Bachelor of Arts - Fine Arts
University of Michigan - Ann Arbor