Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brian Robbins

Toledo,OH

Summary

Proven Sales Specialist and Department Manager at Lowe's Home Improvement, adept in relationship building and electrical troubleshooting. Leveraged client relations and customer service skills to exceed sales targets and optimize inventory processes. Achieved significant cost reductions by negotiating with vendors, demonstrating exceptional decision-making and time management abilities.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Sales Specialist Pro Sales

Lowe's Home Imrovement
01.2021 - Current
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Provided first-rate service to all customers and potential customers.
  • Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
  • Exceeded sales targets by consistently meeting and surpassing monthly quotas.
  • Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.

Department Manager

Lowes Home Improvment
05.2013 - 01.2021
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Electrical Pro

Lowe's Home Improvement
04.2008 - 05.2013
  • Developed strong relationships with vendors to secure competitive pricing on materials, ultimately reducing project costs.
  • Utilized extensive product knowledge to provide effective solutions for electrical projects.
  • Guided Pro customers in choosing the right electrical products for their needs.
  • Established and maintained professional relationships with electrical businesses.

Assistant Manager

Hollywood Video
09.2005 - 02.2008
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

High School Diploma -

Roseville High School
Roseville
06-2005

Skills

  • Relationship building
  • Client relations
  • Customer service and care
  • Upselling and cross selling
  • Electrical troubleshooting
  • Basic plumbing
  • Time management
  • Decision-making

Certification

  • Experienced Forklift operator.

Timeline

Sales Specialist Pro Sales

Lowe's Home Imrovement
01.2021 - Current

Department Manager

Lowes Home Improvment
05.2013 - 01.2021

Electrical Pro

Lowe's Home Improvement
04.2008 - 05.2013

Assistant Manager

Hollywood Video
09.2005 - 02.2008

High School Diploma -

Roseville High School

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Brian Robbins