Quality professional with over 25 years of experience in driving continuous improvement initiatives across roles such as Quality Technician, Quality Engineer, and Quality Manager. Demonstrated success in collaborating with cross-functional teams to implement innovative solutions, achieving a 15% reduction in waste and enhancing customer satisfaction through a 20% faster resolution of complaints. Proficient in statistical data analysis, root cause analysis, Kaizen, and DMAIC processes within regulated environments. Committed to exceeding quality standards while achieving operational targets.