Brian Ross
Ocala,Florida
Summary
A position in a result driven department that seeks a hard-working individual where acquired work skills will be utilized toward continued growth and advancement.
Overview
35
35
years of professional experience
Work History
Construction Planner I
Cox Communications
12.2023 - 12.2024
- As a Construction Planner, I was responsible for ensuring that all aspects of any construction project were completed in a timely, cost-effective manner in accordance with COX specifications
- This role required a high level of professional interaction with co-workers, customers, and other utility entities
- This role also required a full design of the project as well as budget management
Network Technical Technician
Cox Communications
08.2022 - 12.2023
- As an NTT, we maintain, service, and repair the hybrid fiber coaxial (HFC) network to ensure it operates with minimal interruption
- NTTs also perform proactive/reactive maintenance to all telephony and fiber networks throughout the entire HFC distribution system
Peer Assisted Learning Mentor
Cox Communications
04.2021 - 08.2022
- As a PAL Mentor, I onboarded, trained, supported, and served as a team leader for all new hire technicians that were incoming to the field service department
- In this role I provided one-on-one mentoring sessions and facilitated group training and workshops
Core Technology Technician I&II
Cox Communications
02.1995 - 04.2021
- As a CTT, I serve as a front-line representative of the Cox brand
- I'm also a key member of the support and service-oriented team that does installs, disconnects, adds, changes, and troubleshoots all Cox services at all customer locations
Aviation Electrician
United States Navy
06.1990 - 01.1998
- As an aviation electrician, I maintained all electrical and navigational equipment in all aircraft
- This included power distribution systems as well as all flight instruments and fuel systems
Education
High School Diploma -
Gainesville High School
Gainesville, FL06.1990
Skills
- Inventory Management
- Logistics Support
- Process Improvement
- Field surveying
- Cost control
- Clear communication
- Site inspections
- Workflow management
- Land use planning
- Vendor management
- Plan development
- Project management
- Customer focus
Skillsspecialprojectsawards
- In August of 2016-2017, I operated the Cox Mobile Warehouse. I was responsible for receiving, storing, and shipping all customer premise equipment, as well as providing warehouse support to all technicians in the field. Also, a major part of this project was creating, and maintaining an accurate inventory of all customer premise equipment for distribution to all technicians in the field.
- In August 2022, I was selected as winner of the Cox Communication Technician Innovation Challenge for the southeast region. This award is for ideas or processes that will better enhance any procedures for field technicians and improve the total overall experience for COX customers.
Timeline
Construction Planner I
Cox Communications
12.2023 - 12.2024
Network Technical Technician
Cox Communications
08.2022 - 12.2023
Peer Assisted Learning Mentor
Cox Communications
04.2021 - 08.2022
Core Technology Technician I&II
Cox Communications
02.1995 - 04.2021
Aviation Electrician
United States Navy
06.1990 - 01.1998
High School Diploma -
Gainesville High School
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