Brian Rosselli
San Diego,CA
Summary
Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Sales and Account Manager
Outsource
05.2024 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Drove significant revenue growth, increasing yearly revenue from $3.6M in 2022 to $5.2M in 2023, and to $9.2M in 2024.
- Successfully scaled the team from 1 recruiter at the start to a team of 3 recruiters and 1 sales representative under my leadership.
- Managed a diverse portfolio of over 60 clients, ensuring high levels of client satisfaction and retention.
- Generated leads for prospective clients through targeted marketing strategies and outreach efforts.
- Exceeded new sales targets through effective negotiation and persuasive communication skills.
Sales and Account Manager
Outsource
03.2022 - 05.2024
- Responsible for driving growth and profitability of the San Diego Branch
- Expanded branch operations, allowing for increased market presence
- Increased branch revenue over 65% since taking over last year, exceeding budget
- Successfully managing on average 500k of monthly revenue
- Achieved Presidents Club recognition for 2023 in June
- Effectively manage/bill an average of 50 clients, ensuring high satisfaction
- Directly manage the San Diego recruiting team
Recruiter
Outsource
09.2021 - 03.2022
- Responsible for managing up to 50 high level electricians and low voltage technicians
- Strategized with Account Managers to create recruitment strategy for our branch
- Identified and profiled high level candidates from Linkedin, Indeed, Ziprecruiter and referrals
Paramedic
San Diego AMR
05.2021 - 09.2021
- Respond to 50+ assistance calls per month in urban and suburban settings
- Work collectively with hospitals and other EMS agencies to provide prehospital care
- Mastering all uses of the equipment and medical products
- Assessing multiple-victim accident scenes, prehospital life support, and advanced emergency medical care
Physical Education Teacher
Palmer School
02.2020 - 02.2020
- Organized and structured physical education curriculum plans for classes
- Supervised groups of students through the academic school day
- Developed study and organizational plans for students needing additional help
Seasonal Firefighter
Marin County Fire Department
05.2018 - 12.2018
- Built strong relationships with outside agencies to achieve common goals
- Utilized critical thinking in stressful situations to create fire prevention plans
- Executed fire suppression tactics on wildland fires
- Battled the one of the largest fire seasons in 2018
Staff Leader
American School in Switzerland
06.2017 - 08.2017
- Team Lead for 15 staff members in regular summer camp activities
- Regularly managed conflict resolution of personnel
- Taught English (ESL) to children from multiple countries/cultures
- Oversaw operations through camp activities
Education
California EMT-B -
11.2024
Paramedic -
11.2024
Butte College Fire Academy
06.2018
Bachelor of Science - Business Administration
California State University Chico
05.2017
Universidad de Pais Vasco, Bilbao, Spain
06.2016
Skills
- Excellent customer service skills
- Strong interpersonal skills
- Communication expertise
- Ability to learn technical knowledge
- Ability to apply technical knowledge
- Ability to communicate technical knowledge
- Ability to comprehend technical information
- Ability to explain complex studies
- Ability to build rapport
- Ability to maintain rapport
- Working knowledge of competitive interventions
- Strong verbal understanding of medical terminology
- Strong written understanding of medical terminology
- Critical thinking
- Multi-tasking
- Ability to work efficiently in emergency settings
- Medical market acumen
- Business acumen
- Industry knowledge
- Ability to work independently
- Leadership skills
- Efficient in promoting products
- Efficient in promoting ideas
- Efficient in promoting services
- Strong retail skills
- Strong sales skills
Certification
- Advanced Cardiovascular Life Support (ACLS), 11/01/19, Present
- International Trauma Life Support (ITLS), 12/01/19, Present
- Advanced Medical Life Support (AMLS), 10/01/19, Present
Timeline
Senior Sales and Account Manager
Outsource
05.2024 - Current
Sales and Account Manager
Outsource
03.2022 - 05.2024
Recruiter
Outsource
09.2021 - 03.2022
Paramedic
San Diego AMR
05.2021 - 09.2021
Physical Education Teacher
Palmer School
02.2020 - 02.2020
Seasonal Firefighter
Marin County Fire Department
05.2018 - 12.2018
Staff Leader
American School in Switzerland
06.2017 - 08.2017
Paramedic -
Butte College Fire Academy
Bachelor of Science - Business Administration
California State University Chico
Universidad de Pais Vasco, Bilbao, Spain
- Advanced Cardiovascular Life Support (ACLS), 11/01/19, Present
- International Trauma Life Support (ITLS), 12/01/19, Present
- Advanced Medical Life Support (AMLS), 10/01/19, Present
California EMT-B -
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