Brian Rutledge
Sutherlin,OR
Summary
Skilled Installer with a track record of enhancing customer satisfaction and streamlining processes at Rutledge Security Systems. Excelled in troubleshooting and customer service, consistently exceeding targets by completing projects ahead of deadlines. Proficient in power tool operation and maintaining high safety standards, demonstrating attention to detail and a positive attitude in all tasks.
Professional installer with robust experience in equipment installation and maintenance, ensuring high-quality results and efficiency. Strong team collaborator, adaptable to changing needs, and reliable in all situations. Skilled in troubleshooting, technical adjustments, and customer service, with focus on safety and precision. Known for results-driven approach and effective problem-solving abilities.
Overview
16
16
years of professional experience
Work History
Owner/ Operator
Rutledge Security Systems
01.2024 - Current
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed day-to-day business operations.
Installer
Secuirtas/ Stanley Security
10.2019 - 01.2024
- Installed complete systems at new residential and business construction sites.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Calculated materials and time needed for each job.
Installer
Protection 1/ ADT Commercial
10.2013 - 10.2019
- Installed complete systems at new residential and business construction sites.
- Laid out materials and system components to prepare for installation.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Enhanced customer satisfaction by providing timely and accurate installations.
Lead Installer
Rutledge Security Systems
01.2010 - 10.2013
- Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
- Reduced installation errors, implementing thorough quality control measures.
- Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
- Streamlined installation processes for increased productivity and faster project completion.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Improved customer satisfaction by providing efficient and accurate installations.
- Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
Installer
Signal Service
06.2008 - 01.2010
- Installed complete systems at new residential and business construction sites.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Operated tools, equipment, and machinery according to safety standards.
Education
High School Diploma -
Calaveras High School
San Andreas, CA06-2008
Skills
- Attention to Detail
- Time Management
- Positive Attitude
- Power Tool Operation
- Following safety practices
- Customer Service
- Customer Satisfaction
- Equipment Installation
- Troubleshooting and testing
Timeline
Owner/ Operator
Rutledge Security Systems
01.2024 - Current
Installer
Secuirtas/ Stanley Security
10.2019 - 01.2024
Installer
Protection 1/ ADT Commercial
10.2013 - 10.2019
Lead Installer
Rutledge Security Systems
01.2010 - 10.2013
Installer
Signal Service
06.2008 - 01.2010
High School Diploma -
Calaveras High School
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