Brian Salas
Harrison
Summary
Proven Associate Manager with a track record of strategic planning and conflict resolution at Ups Store. Excelled in fostering stakeholder relationships and enhancing customer satisfaction. Skilled in communication and inventory management, ensuring efficiency and reliability. Achieved significant improvements in team motivation and service delivery, leveraging bilingual abilities for broader engagement.
Personable and organized with excellent leadership capabilities and strong problem-solving skills. Possesses solid understanding of team dynamics and project management, along with proficiency in data analysis and process improvement. Committed to driving team success and implementing effective strategies to optimize performance.
Overview
4
4
years of professional experience
Work History
Associate Manager
Ups Store
03.2021 - Current
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Established strong relationships with key stakeholders, fostering collaboration and mutual support.
Associate
Pharmacy PLUS
12.2021 - 03.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Storage Consultant
Boards & Beams
06.2021 - 08.2021
- Provided technical expertise during the planning phase of new infrastructure projects, ensuring optimal storage designs were implemented.
- Maintained high levels of customer satisfaction by delivering prompt, reliable assistance on all inquiries related to data store services.
- Assisted with disaster recovery planning, helping to ensure business continuity in the event of a critical incident involving storage systems.
- Collaborated with cross-functional teams to design and implement effective storage solutions.
Education
High School Diploma -
Harrison High School
Harrison, NJ06-2021
Skills
- Communication
- Customer Service
- Team motivation
- Reliability
- Team building
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Associate
Pharmacy PLUS
12.2021 - 03.2022
Storage Consultant
Boards & Beams
06.2021 - 08.2021
Associate Manager
Ups Store
03.2021 - Current
High School Diploma -
Harrison High School
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