BRIAN S. BRANDT
Leesburg,FL
Summary
Seeking a position in the healthcare sector that offers opportunities for professional growth and development. Committed to contributing valuable skills and knowledge to enhance organizational success. Proven ability to adapt and thrive in dynamic environments, ensuring high-quality patient care and support toward long-term career success.
Overview
16
16
years of professional experience
Work History
Customer Service Delivery Driver
Kroger's Grocery
Groveland, Florida
10.2025 - Current
- Delivered groceries efficiently to customers' homes and businesses.
- Communicated with customers regarding delivery times and special requests.
- Ensured vehicle cleanliness and performed routine maintenance checks.
- Adhered to safety protocols while navigating local roads and neighborhoods.
- Assisted customers with loading and unloading groceries as needed.
- Resolved delivery issues promptly to enhance customer satisfaction.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Ensured accurate completion of all paperwork associated with deliveries.
- Verified accuracy of items loaded onto truck against shipping documents.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Inspected vehicles' condition, supplies and equipment before and after trips
Amazon Deleivery Driver
Milum Express, LLC
Groveland, Florida
07.2025 - 10.2025
- Operated commercial vehicles safely and efficiently across various routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate records of mileage, fuel usage, and delivery schedules.
- Assisted in loading and unloading cargo while adhering to safety protocols.
- Communicated effectively with dispatchers regarding route changes and delays.
- Demonstrated strong time management skills while meeting tight delivery deadlines.
- Provided excellent customer service during deliveries, addressing inquiries professionally.
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Licensed Life Insurance Agent
Self Employed
01.2024 - 06.2025
- Qualified and wrote final expense policies up to $750,000.
- Managed and responsible for personal information and secure data.
- Responded to up to 30 incoming phone calls a day.
- Helped to train new agents while performing multiple tasks at once.
- Conducted comprehensive risk assessments to determine appropriate coverage levels and premium pricing for clients.
- Navigated a highly competitive market environment by leveraging extensive product knowledge and superior communication skills.
- Finalized sales and collected necessary deposits.
Sales/Leasing Associate
Phillips Buick GMC
01.2019 - 12.2023
- Meeting customers needs in identifying purchasing factors and qualifications on new and used vehicles.
- Writing contracts and handling personal identification information.
- Responsible for large purchase orders, checks, and wire transfers of up to over $100,000.
- Handling customer service needs and readily available solutions for unexpected events on a regular basis.
- Time and activity delegation skills.
- Provided exceptional customer service at all times by responding promptly to inquiries, managing expectations appropriately, and going above-and-beyond when necessary.
- Boosted customer satisfaction with personalized attention, addressing individual needs promptly and effectively.
- Consistently exceeded sales goals through diligent prospecting, effective client presentations, and skilled negotiation tactics.
- Maintained accurate records of all transactions using advanced CRM software systems for efficient tracking purposes as well as compliance requirements.
- Developed strong rapport with existing customers, resulting in increased customer retention rates and positive word-of-mouth referrals.
Patient Care
Volunteer
Okahumpka, Florida
02.2019 - 09.2021
- My sister-in-law's grandmother had Alzheimer's.
- As it progressed, a few times a week, my wife and I would go over to their home while my sister-in-law was at work, and help take care of her.
- We washed and changed the clothes and sheets.
- We cleaned her bedroom, dusted, folded the clothes, and made the bed.
- We made sure her room was safe from items that could cause harm.
- I prepared meals and sat with her while she ate.
- I had conversations with her.
Patient Care
Family/ Volunteer
Yalaha, Florida
01.2021 - 07.2021
- In January 2025, my father told me that his prostate cancer had spread and that he was terminal.
- After a few short months, he declined rapidly. His insurance provided home hospice, but it was not full-time, and they only came by for a few hours at a time.
- My brother and I took the responsibility of caring for him while hospice was not there.
- We spent as much time as we could watching movies, playing with his dog, and talking.
- We walked for some days, pushing him in a stroller outside.
- We bathed and dressed him.
- We prepared meals and fed him until he stopped eating.
- I shaved his face.
- When the time came, I was responsible for keeping the schedule of doses of morphine and other medications to administer through liquid oral syringes.
Manager Sales
Cellular Sales Of Knoxville Inc.
07.2012 - 12.2019
- Eight and a half years direct sales experience.
- Four years in management as a Sales Leader, overseeing three locations within the Lake county area.
- Lead teams to provide excellent customer service experiences while using company sales practices.
- Run reports and analyze data.
- Maximize opportunities.
- Supervised and maintained training for my direct and indirect employees.
- Scheduling staff.
- Scheduling and running monthly team meetings.
- Perform knowledge checks on current promotions.
- One on one coaching.
- Coordinating monthly team meetings and team building events.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed inventory of over $50K-300K.
- Recruiting employees.
- Met and exceeded monthly and quarterly goals.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coordinate with Corporate account managers and supervisors.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Sales Associate
Sam's Club
01.2010 - 12.2012
- Operate forklift.
- Assisting members with any needs, merchandising products, operating photo machines, selling and activating cellular service for Verizon, AT&T, and T-Mobile plans.
- Manage inventory and track department sales.
- Met and exceeded department sale quotas.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Science - Public Administration, Criminal Justice, Emergency Management
University of Central Florida
Orlando, FL01.2009
Associates Degree -
Lake Sumter Community College
Leesburg, Florida01.2007
High School Diploma -
Dr. Phillips High School
Orlando, FL05-2002
Skills
- Public safety awareness
- Team building
- Relationship building
- Task prioritization
- Adaptable
- Analytical skills
- Attentive and observant
- Physical stamina
- Interpersonal communication
- Written communication
- Physical fitness
- Health and safety compliance
- CCTV monitoring
- Public safety awareness
- Positive attitude
Awards And Accolades
- Team Player 2014
- Top Producer 2014
- Best Advocate Builder 2014
- Wow Customer Service 2015
- Top Mentor 2015
- Best Advocate Builder 2015
- Team Leader Most Profit per Handset sold 2015, 2016, and 2017
- (R.I.S) Rep Interaction Score 2019, 93%
- Achieved most units sold in a month
Timeline
Customer Service Delivery Driver
Kroger's Grocery
10.2025 - Current
Amazon Deleivery Driver
Milum Express, LLC
07.2025 - 10.2025
Licensed Life Insurance Agent
Self Employed
01.2024 - 06.2025
Patient Care
Family/ Volunteer
01.2021 - 07.2021
Patient Care
Volunteer
02.2019 - 09.2021
Sales/Leasing Associate
Phillips Buick GMC
01.2019 - 12.2023
Manager Sales
Cellular Sales Of Knoxville Inc.
07.2012 - 12.2019
Sales Associate
Sam's Club
01.2010 - 12.2012
Bachelor of Science - Public Administration, Criminal Justice, Emergency Management
University of Central Florida
Associates Degree -
Lake Sumter Community College
High School Diploma -
Dr. Phillips High School